Free
Comstice Mobile Agent
Mobile Agent App for Cisco Fin
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- Versions
- Price History
- Description
- FAQ
All Versions of Comstice Mobile Agent
2.1.7
August 3, 2023
Enhancements on the team real-time information
2.1.6
December 23, 2021
Improvements in the rare failover scenarios
2.1.5
October 22, 2021
Description: Finesse 10.5 support added
2.1.3
October 15, 2021
Users cna login without any extension information entered during the login
More2.1.2
September 9, 2021
Updated Cisco UCCX Call Transfer Support for v10.5
2.1.1
March 31, 2021
Performance improvements
2.1.0
October 16, 2020
Updated legacy transfer feature for Cisco UCCX
2.0.1
August 20, 2020
We update the Comstice Mobile Agent app as often as possible to make it faster and more reliable for you. Here are a couple of the announcements you'll find in the latest update:
- Updates to improve transfer and conference in Cisco UCCX Finesse scenarios. Users can update the callerID after setting the destination.
Love the app? Rate us! Your feedback keeps the Comstice solutions running.
Any questions? Go to https://comstice.com/support or email support@comstice.com
More2.0.0
June 22, 2020
Performance improvements
1.9.9
May 19, 2020
Improvements on UCCX transfer & consult calls
Price History of Comstice Mobile Agent
Description of Comstice Mobile Agent
Comstice Mobile Agent is a call center agent app for Cisco Finesse for UCCE, PCCE, UCCX, Avaya AES and Genesys PureConnect. It helps users to login as call center agents, set themselves available / ready and receive customer calls from their mobile phone line.
Comstice Mobile Agent helps call center agents to switch between desktop and mobile easily as well as lets other employees and partners to join the customer journey as call center agents. Field engineers, sales executives, insurance brokers, lawyers, medical doctors and nurses, public service employees can login as a call center agent and start taking calls through their mobile GSM line.
Comstice Mobile Agent helps to get full call center reporting, compliance voice recording as well as ability to shield agent's phone number, ability to set their presence (break, lunch, driving to customer etc.). It can pick the agents based on their live geo-location and many other features.
Comstice Mobile Agent does not require any mobile VPN solution. It communicates with call centers via Comstice Mobility Server. Businesses can host Comstice Mobility Server on their network DMZ or their cloud service.
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Comstice Mobile Agent: FAQ
The Comstice Mobile Agent software is compatible with iPad devices.
The Comstice Mobile Agent app was released by Comstice Ltd.
Comstice Mobile Agent currently supports iOS 12.0 or later.
There is no information available about user ratings for Comstice Mobile Agent.
The App Category Of The Comstice Mobile Agent App Is Business.
The latest version of Comstice Mobile Agent is 2.1.7.
Comstice Mobile Agent released its latest update on July 7, 2024.
Comstice Mobile Agent was initially released on February 5, 2023.
The Comstice Mobile Agent app is rated Comstice Ltd.
Currently, the Comstice Mobile Agent app supports the following languages: English, German, Spanish and 1 more.
Sorry, Comstice Mobile Agent is not part of Apple Arcade.
No, Comstice Mobile Agent is not eligible for in-app purchases.
No, Comstice Mobile Agent does not offer compatibility with Apple Vision Pro.
