How I think
Not the best
This game
Response from developer
Hi Elisabeth, Thanks for your review. Each story collection actually comes with 12 new stories. When you first get a story collection, you’ll notice there are six stories ready to play and six more that unlock as you play. So that’s 12 stories for just 99 cents. That’s a lot of laughing! Thanks.
CHINCHILLA LIBS!!
UPDATED Review: Difficult to get support.
I downloaded the app for my kids. I wanted them to have a fun way to learn parts of speech. They loved it! My older son wanted to buy one of the story collections because he had already gone through all of the free ones. I approved the purchase. However, the story collection never appeared on his phone. The money was taken. When we tried to restore the purchase it said it was purchased with a different Apple ID. It wasn’t. I cannot find any other way to get in touch with the company other than Twitter (or hopefully this review). I don’t have a Twitter account anymore. It’s unfortunate that the creators of this app do not make it easier to contact them. Customer Service and Support should be at the forefront of their business model. Apparently, it is not.
Response from developer
Hello Sfox! Thanks for your note. We’re glad to hear your kids love the app, and sorry to hear that you’ve experienced difficulty contacting us. Our Parent Hotline email address can be found within the settings in the app. Also, we have a website (YakLibs.com) with our contact information (you can find a link on the app’s page in the App Store). Please email us at parentHotline@yaklibs.com and we’ll do everything we can to troubleshoot your issue. This is the first time we’ve heard of anyone having a problem with an in-app purchase, so we’d love to get to the bottom of it. Thanks again. Keep laughing, The YakLibs Team
If you like a Laugh
Sloth x
This is amazing 😉
Well done