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Stay away !!!!
I thought this was going to be amazing.
But as it turns out, they don’t have a way of writing a bad review on a cleaner. I hired one of the cleaners and she washed my floors and it was so sticky that I got stuck to the floor when I walked in. (She didn’t dilute the detergent with water). And she also left early and didn’t finish the job and said if I wanted her to finish, I had to pay her more as that is considered more like a detailed job. And it was clearly stated in my CHECKLIST.
As a homeowner, I should be able to write a negative review as other homeowners should be able to read it and hire accordingly.
When I emailed customer service, she basically advised me to just cancel my membership. That is not ok.
Will NOT use them again.Show lessRachelRut
Developer Response
I am sorry to hear that you had such an overall bad experience. It is true that you cannot write a review, but customer support will always reach out to the cleaner to check the story and if necessary remove the cleaner from the marketplace. We do understand that a review system is better, and we will add this in the future definitely. Thank you very much for your feedback!Great App for rental property owners
I love this app it’s so easy to use and the idea of one cleaning company not able to get there in time you can always request another to get the job done for you..Rustic Retreat
Developer Response
Thank you so much! Happy to hear you are loving the appExcellent time saving app
This app is great for managing cleanings and makes the scheduling and management of cleaning more efficient and less error prone. Overall very happy with the app and highly recommend it .Wally Sal
Great app
This is a great app, I need to manage a property from another city and this lets me communicate easily and quickly with my cleaner(s). I like the way it works together with the Airbnb app.
Am on the advanced plan. If they iron out all the bugs I will give 5 *2-D or not 2-D
Features not working
The start time and end time does not work on the app.mab06005
Stay Away
This app is terrible. When trying to book a job, it either times out or just kills itself. They have some serious bugs they need to kill. And their customer services doesn't help at all.Hi-D Bee
Greatest app for vacation rental
The service and help provided from the team is one of a kind! The app works wonders and provided my team a step by step process with our many properties.Jess_808123456789643
Awesome app
Couldn't run my short term rental business with out it;)Ken Buchan
Love this time saving app!!
This app is great and it saves me so much time in scheduling my cleaner for our vacation rental. When I get a booking on AirBnB I get a properly notice and it takes me just a few seconds to schedule my cleaner to come. My cleaner uses it on their end and accepts and it goes straight to her calendar. Works like a charm and the photos are helpful too to show details of how things should be when complete. Highly recommended!!Show lesscgramly
Bad support
I have been using this app for 5 mos. having loads of troubles with duplicate entries on a property I removed during the first month of use. It is sucking up a ton of my time clearing out the bogus entries. Submitted ticket. It has been nearly two weeks and the issue still isn’t addressed. Seems like they don’t have enough tech support. This is not a free app. I expect better service.Show lessLynnie802
