Pompeii Travel Guide . User Reviews

Top reviews

Terrible UX

I downloaded this at the hotel so I could use at Pompeii as a tour guide and I get here and it’s worthless. If there is a way to access the virtual guide I have had no luck figuring it out and I am in tech. So I’ve had to download another app.

Pompeii

I I Am Big Fan Of Pompeii

Not useful

It does not replace the rental tour found at the entrance of the Pompeii site.

None of the features were particularly helpful. AR was a bust. I had no need for the hotel booking aspect. The written descriptions of sites were too general to be informative. I do not recommend this app.

Very disappointing and I couldn’t report a problem online

I was in Pompeii Scavi and wanted to download a useful guide app. I downloaded this app and paid €3.99 and couldn’t get anything as guidance to work- no mark on map except for your current location. The only available map is a simple picture with low resolution and clicking on poi on map does nothing but move the map around.
This was wasteful and not an accurate product as it described.
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Free version is useless

The free version does not offer any useful functionality at all. It is essentially just the outline of the app where every click leads you to an ad for the paid version.

Deleted immediately as I have no idea if the paid version will be worth it without seeing even a hint of its actual function.

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.

I wish I hadn’t bought it

Very little info

Doesn’t provide info linked to map

Font is grey so you can’t read it in the sun

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. Our new app "Tours & Travel" is completely Free, please check it out. https://itunes.apple.com/app/tours-travel/id886459427?mt=8

Useless as a guide

Hoping to get enuff reviews so people know to avoid at 1st glance. Aside from not being user friendly I couldn’t get any interaction between the maps and the sites listed on the map. In other words when I pressed a site on the map no information popped up. The non-interactive printed maps are free at the info center in Pompeii.
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Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. Please email us to contact@etips.com and we can work it from there. All refunds are process by Apple. Thank you and sorry for the inconvenience that this might have caused you.

AR does not work. Avoid.

The AR facility fit this app does not work and thus it is next to useless. And they do not offer a refund. Avoid .

Response from developer

Thank you for your feedback. We are very sorry you have had a bad experience with the app. We are trying to improve it in a daily basis. We are working on your suggestions and will update the app as soon as the work is done. Thank you. On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.

Annoying

Ultra annoying pop ups keep asking you to upgrade.

Response from developer

Thanks for your feedback and we are very sorry for the inconvenience caused. The app should not show any notification if you have already bought the premium version. So we will escalate this issue ASAP to solve it. Please accept our apologies and we would gladly offer you a work around this issue, please write us at contact@etips.com so we can take it from there.

How do I get my money back?

Seriously you scam artists. Must have taken 1 day to develop.

How do I get a refund?

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