Leave a Review EQ Bank Mobile Banking
Love it
Finally a bank that doesn’t play games. So far the experience has been perfect.
Decided to move all my banking to EQ due to Simplii’s little “fine print” games.Developer Response
Hi there, thank you for the 5-star review and for choosing EQ Bank! 💛 - MEQ is an Unreliable and Untrustworthy Financial Institution
Their system online through their website and through their app has made errors on several occasions and they don’t stand by those errors, such as duplicating bill payments. Their customer service is atrocious as well. They don’t really care about wasting your time and they don’t respect their customer’s concerns.Show lessDeveloper Response
Hi there, we are sorry for the inconvenience. If you wish to make a complaint, you can access our Customer Complaint Handling Procedures (CCHP) https://www.eqbank.ca/legal/customer-complaint-handling-procedures. We look forward to the opportunity to address your concerns. Best, JWhere is French
Why no French language in this appDeveloper Response
Hi there, to access the app in French, please ensure your device language settings are set to French. If this issue persists, don't hesitate to get in touch with us for support at 1-844-437-2265 (Toll-free within North America) 8am-Midnight, Eastern Time, 7 days a week. We appreciate your patience. Best, J