No account information available at this time
Half the time the app will state “No account information available at this time” when trying to view your balance. I assume it’s some kind of server issue they continue to have, but it’s very frustrating. I should be able to view my balance when necessary so I find it highly unacceptable that this happens so frequently.
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Good protection
I love the fact that they decline suspicious charges. They really have our back.
Poor Financial Institution
Been trying for over a year and a half to get a stop payment for a fraudulent transaction that comes out of my account every month. The filed everything but the transaction and ended up causing me trouble.
Bank app
Do not like the way the items not posted do not say what the charge is from until it clears.
Review
Really great App makes things a lot easier with online banking
Customer Service
I go inside a lot at the bank in lawrenceville, IL and I couldn’t ask for better kindness or mannerisms from the staff. Each one seems to know how to help you with just about anything, which is vey convenient. I really enjoy banking with them.
Mobile deposit
Mobile check deposit needs made easier . I have always had trouble with it
Your app
I like your app, I use it allot. My only thing I Don’t Like is it takes a long time for it to deduct my spending, I over draw few time cause it don’t go through with some expenses. I see the two balances but don’t always help.
Transaction updates
Transaction updates are way too slow takes days for them to show up as pending and even longer for them to post to the account makes it that much harder to balance the account
Very happy!
We’ve been at the same location for 22 years and have never been happier with our banking experience than we are now.
We are made to feel like family.
Our banking needs have always been professionally handled with care.
We highly recommend this facility.
We are made to feel like family.
Our banking needs have always been professionally handled with care.
We highly recommend this facility.
