Crashes & Deletes Your Project
When i first downloaded Spark it was awesome. It still is. I love what it has to offer, especially for free. However it has been crashing SO much, 9/10 times deleting my projects I’m working on which inquire a lot of work. I run an online business and use spark to make my promotions. Today, i tried going on; crash, crash, crash, crash, crash, crash, crash - it will not open!! Very frustrating!
Update: since this app has had a few updates, it’s running hella better AND they have added new features which has me OBSESSED!! App is easy to use, easy to navigate and stores every project you do which is SO convenient since i use it for business and personal use
2024 update: well, spark is no longer spark, and it appears that a lot of what used to be free is no longer free. Very unfortunate that all of these companies are being so greedy. I do love this app for my business and it is worth using it for free the features. The app doesn’t seem to crash like used to either.
Update: since this app has had a few updates, it’s running hella better AND they have added new features which has me OBSESSED!! App is easy to use, easy to navigate and stores every project you do which is SO convenient since i use it for business and personal use
2024 update: well, spark is no longer spark, and it appears that a lot of what used to be free is no longer free. Very unfortunate that all of these companies are being so greedy. I do love this app for my business and it is worth using it for free the features. The app doesn’t seem to crash like used to either.
Show less
Legacy version was much better
Before the update the app was much more mobile friendly. I use this app to do quick edits for posts or layouts, i used to be able to zoom out the canvas, easily crop, nudge elements and work offline. Cropping your pictures is awful. You can not crop just one side like you previously could, and when you click to crop something the bar goes up so that you cant even see half of what you're cropping. Oh yea, and you also cant zoom out the canvas, so if you have a big element that you want only half of in the canvas, you have to make it larger on the canvas, move it, make it larger again and then move it out. And finally, you cant work offline anymore. This has been pretty devastating for me, as this was the only app i even could use to edit offline. I understand needing internet to sync to cloud, or to load stock elements, even for removing backgrounds. But not being able to use the app at all? I don't want my file to save to the cloud, i just want to edit two pictures together while im on the train!! Save it to my device instead!! There are some good new features, but the loss of the most basic and important ones make the app less usable..
I wish i could switch back to the legacy version like what was previously available..
I wish i could switch back to the legacy version like what was previously available..
Show less
Response from developer
Hi there! We are sorry for the experience you are facing. Our community of experts can help you get to the bottom of this here: https://adobe.ly/adobeexpresscommunity. Please share your app version & the screen recording of the action you're performing. Thanks! ^SV
Bit like a chimney… all smoke no flame.
Not sure what’s the go with this app. Takes long to start, that’s if it starts the first time. Takes long to upload or import any images you need to use. The other thing you can’t work it if your off line if you want to save a videos. Recently I would have to open and close the app cause it wouldn’t start. I Did make sure I had full reception. I was thinking of upgrading to design mobile but worried it will do the same! Has anyone else had this issue? Pa what’s the difference between ween design and express ??
Show less
Response from developer
Hi there! I understand that you are facing trouble while trying to use the app. Please follow the steps: Restart the app, update the app with latest version for IOS or re-install the app after saving the data. If you still face the issue, you can get help from our community of experts at https://adobe.ly/adobeexpresscommunity. Please share your app version & the screen recording of the action you're performing. ^SV