Leave a Review Philips Hue
Love!!!
We’ve had a house full of hue lights for 10 years. After a while they get into my rhythm. They turn themselves on and off and it’s like having my dad when I was little. Always saying, “who left the light on”. Recently we did some remodeling and the bathrooms got 36 inch round mirror set in a bracket with spools of thread to hold it at the right distance. It looks great. Everyone wants one and we saved so much money doing it ourselves. My son came along and I asked him to set the auto sequence. At first I was annoyed because he could see the light blue walls, so why did he make it pink. Then a few minutes later it went back to blue. He set it up to say good morning. I see you. And I love you. In lights every morning. Thanks for being a part of us Hue. Even if the lights in my son’s bathroom turned off when I was in the middle of my shower. Oh and as our system aged, it was harder to get the right power cords and plugs. If you are going to change the engineering, support it. Don’t make me look on eBay!!! I love my globe on the back porch. I love to teach the kids how to make it any color their finger gets to. I have an ap for a thunder storm and it makes the kitchen cabinets turn on like florescent bulbs how they kind of bounce. These things bring me joy because I am comforted by light. Leave the light on!!Show lessHealthyEnergetics
Love the layout but needs more presets & customization
I am obsessed with my Hugh Phillips lights! So much so that I’ve bought nearly $1000 worth and I don’t regret a thing. The app design is slick and modern, with an easy to understand, intuitive layout. Some of the features, such as unstacking gradient, light strips with multiple color options within the color wheel, take some googling to initially uncover. But once you get the hang of it, it’s fun to design your own scenes. There are a few things that I wish Philip would improve upon. The grouping system, especially related to syncing music and other media by creating “entertainment zones“, can be somewhat frustrating and can leave you with several overlapping groups. Moreover– as a previous nano leaf user – I can say that Phillips lacks the lighting customization options that the former’s app permits. Some of the lights seem capable of additional color points yet gradients are always limited to three no matter the size or length. Finally, I wish Phillips would release more presets that you can install on your devices. Addition to the 30 or 40 that are always in the store, it seems they occasionally release seasonal presets. But there is no way to share or view additional presets either Phillips designs or customers. Overall, I would definitely recommend lighting your house with Phillips Hue. The app could just use a bit more fine-tuning to provide the functionality that competitors apps seem to allow.Show lessHarrisonSD
App needs work.
First I’ll start off by saying that Hue is far superior to all other smart bulbs. I have tried many other brands like Govee in the past and none of them compare to the quality of Hue. Even though the price tag of all of Hue’s products is absurdly high, I still will splurge here and there to add to my smart home lighting kit. However over the years I feel like Hue does very little to improve upon features of their app. While it’s still far ahead of every other smart lighting app I’ve used, they don’t seem to care much about upgrading and perfecting it. New features are few and far between and honestly quite underwhelming. I’ve personally thought of so many things I’d love for this app to do and I doubt I’ll ever see features rolled out that achieve them. For example, the dynamic scenes they released a while back only includes, candlelight, fire, and prism (the newest and most boring scene.) I can think of so many different dynamic scenes they could add… lightning, star light, sunlight refracting through water or tree leaves… I mean seriously get creative. The custom scenes don’t even let you add a photo, it just gives you a solid colored dot. It just seems like they make all their money and put forth minimal effort to improve the app. Wish they would try harder and do more because there’s still untapped potential.Show lessAndrew.mills
Developer Response
Hey Andrew, thanks for leaving your feedback. We will make sure to note it down to make it even more user-friendly to suits it to your needs. The formula Living colors can cycle through colors of a predefined or own scene. If you have other suggestions you can leave them on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue).Lights Disconnected
I enjoyed having smart lighting. It was worth the cost until this app updated about a year ago. Since then my lights do not connect. I have no bridge, and I feel like that’s what I need. There’s no clear lay person way as to why it’s not working anymore. I’ve tried so many times that I’m now just stuck with the white light setting. Alexa can’t connect, Siri can’t connect, and my basic Bluetooth can’t connect. I shouldn’t have to make another $50 purchase to reconnect just because the app failed to do its job. I’ve tried troubleshooting in every possible way. There’s nothing working. Not to mention the additional settings for themes and changing lights required a subscription. These lights were over $100 and can only be controlled by an app that doesn’t work. I’ve done everything but clear out my Bluetooth cache and from what hear that doesn’t even work. The warranty on my lights is expired and I don’t know what to do. All that to say, anyone reading reviews before purchasing the actual lights, you should probably spend the extra money for the bridge and fancier lights because the basic lights did NOT bring the quality it costs. I got about 1 year use out of these and will not be repurchasing.Show lessShygirl324
App getting better; needs bulb replacement wizard
I have had Philips Hue lightbulbs since they first came out, and the app keeps getting better. But it is missing one critical function that costs users a ton of time and effort if they wanna upgrade their bulbs: you can’t seamlessly add a new bulb and have it “replace” an old bulb and all of its scenes and settings.
If you have dining room chandelier with an 80 W bulb that is integrated in 10 different scenes, two switches, and 4 automations you have programmed, and you want to upgrade it to 150 W bulb, you will have to manually delete the old lightbulb from every scene (or or you will get a warning that the scene failed every time you implement it) you will need to manually add the new lightbulb to every one of those scenes, switches, & automations, and reprogram the correct color, temperature, and brightness of each bulb as well. It is a big pain in the backside. And, ironically, it discourages people from wanting to upgrade their lightbulbs, which you would think Phillips wouldn’t want.
So please, Philips, if anyone on your team reads these reviews, please add some sort of wizard to the Hue app that allows the user to buy a new Hue bulb and be able to have it replace an old one in a seamless way, so that it inherit the old bulbs name and all of the different scenes and switches it was involved in. Make it easier for people to upgrade their bulbs and buy more of your products.Show lessThe Sidewinder Three-Thousand
The Matter update broke HomeKit integration
This system worked great for months, but after my Bridge was updated to support Matter, it stopped working in HomeKit altogether. I’ve tried everything I possibly could, including deleting the Hue Bridge from the Home app,deleting and factory resetting the Bridge from the Hue app and rebuilding all of the rooms and light configurations, deleting the Home completely then re-building everything (scenes, automations, re-adding all accessories from all manufacturers), and multiple attempts to connect the Hue Bridge. And I know that this is a Philips Hue problem and not an Apple problem because all other manufacturers were able to be recognized and operational in the Apple Home app. With Hue though, the bridge gets added to Home, and all of the Hue lights immediately show up as “No Response,’ even though I can control all of the lights remotely on the Hue app.
I’ve had Hue lights for over a decade, and Philips has continually driven the product line further and further into the ground. The products are severely overpriced and always have been, but I could justify the cost with their ease of use and capabilities. Now, it’s a system that I can’t possibly recommend or continue to invest significant time and resources into. It’s so disheartening.Show lessMotoMorales
Love it
These lights are really functional, especially using the hue app, which has allowed me to schedule my day when I work from home. My morning starts with my hue lights gradually turning on like a sunrise and waking me up before my alarm, I then have a timer set to change from early morning getting ready lighting to my work from home setting, which turns my living room into an office, and then at 5:30 the lights at my desk gradually get darker making the focus the seating area for entertainment. I also have special designs and vocal commands for when I’m working out and I need my Living Room to be a gym. Or for when I’m watching a serious movie and i need The lights dim. I’ve also programed the GPS to turn on the lights to a mellow welcoming mood for when I am a certain distance approaching home in the evening from work or plans. I also
have installed the portable light switches to make things a little more visitor friendly
If I were to make any suggestions, it would be to make setting on the app for when someone visits and wants to be able to control the lights in my apartment beyond what my hue light switches offer.Show lessSmathleen
App needs work.
First I’ll start off by saying that Hue is far superior to all other smart bulbs. I have tried many other brands like Govee in the past and none of them compare to the quality of Hue. Even though the price tag of all of Hue’s products is absurdly high, I still will splurge here and there to add to my smart home lighting kit.
However over the years I feel like Hue does very little to improve upon features of their app. While it’s still far ahead of every other smart lighting app I’ve used, they don’t seem to care much about upgrading and perfecting it. New features are few and far between and honestly quite underwhelming. I’ve personally thought of so many things I’d love for this app to do and I doubt I’ll ever see features rolled out that achieve them. For example, the dynamic scenes they released a while back only includes, candlelight, fire, and prism (the newest and most boring scene.) I can think of so many different dynamic scenes they could add… lightning, star light, sunlight refracting through water or tree leaves… I mean seriously get creative. The custom scenes don’t even let you add a photo, it just gives you a solid colored dot. It just seems like they make all their money and put forth minimal effort to improve the app. Wish they would try harder and do more because there’s still untapped potential.Show lessDeveloper Response
Hey Andrew, thanks for leaving your feedback. We will make sure to note it down to make it even more user-friendly to suits it to your needs. The formula Living colors can cycle through colors of a predefined or own scene. If you have other suggestions you can leave them on Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue).Best lighting for a lifetime!
I have been using hue lights for since they came out it has to be at least 10/10 years ago! They are without a doubt the most reliable easiest and best lighting I’ve ever used! I’ve tried to use other bulbs it’s just not the same. The color is so vibrant and true to its claims to be so vibrant. Also they are the colors that are exactly how you wish for them to be. Please whatever they do over there at Phillips Hue don’t stop because I can’t live without them! I use the colored lights in my home. I have them in six different places for lighting for my home. I will say this there is never a laggy bit, they’re always easy to connect and stay connected and they can’t be beat in any category except for cost. HoweverI bought my last set about 10 years ago so they paid for them self Id say. Don’t hesitate by them they’re worth it last forever they look beautiful and make you feel even better. Lighting is everything and lighting can’t be done right in my opinion not without Philips Hue color lighting Only!Show lessBB Lovah
Wait for it, wait for it and BAM, still problematic!
I have been buying Hue lights for several years and never been completely satisfied. There bridge is horrible from the beginning and it drives me & my wife crazy. Hue’s customer service isn’t much better I don’t even bother calling anymore. I must say, I became one of those guys that wish Apple just manufactures everything in-house under Apples brand and kick most 3rd party’s to the curb. I already know I am to invested and firm into Apples eco-system to leave. I have factory reset my bridge so many times over the years trying to get it to connect with Homekit I given up after today. Far as app it’s outdated convolution [UI], having way to many steps. It takes my joy away experiencing Hue’s technology. My reason why I would prefer using Homekit if that worked. So much for that, huh? Problems begin after IOS 12 but we’re now headed towards 13.3 possibly IOS 14 in our near future. I’ll even add that Google Speakers & Alexa has its problems with Hue bridge. All I can consider is another brand and hope Hue Lights still work using another manufacturer or I’ll sale Hue Lights on eBay for cheap taking a loss. It’s frustrating that Hue blames Apple for Hue’s engineers lack of skills to keep up. In my Humble opinion Hue can’t keep up with Apple.Show lessCarbonbreath
Developer Response
Hi there, thanks for your review. Just to let you know we provide 24/7 support via Facebook (http://m.me/HuePhilips) or Twitter (https://twitter.com/tweethue) where we would love to help you with these issues. Please don't hesitate to reach out!
