Vultures
All they do is make you pay more and more! They lied about 375 for 8 weeks contract non changeable price. In few days I got request to sign another contract like American Transit raised prices and I have to pay 20$ more instead of 375-395 but I had a 8 week contract for 375! Also week after week all they do is to catch you on late fees for 50$ and that how much they get you to pay almost 500 a week and how they make money and lie that they have low coat cars
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Let’s See The Cars!
I’m not going to put up $300 dollars until I can get a look at the inventory! This stinks to high heaven!
Worst car rental
Do not rent with this company they overcharge and has complete horrible customer service if anything happen your better being on your own no help.
Never have cars available ridiculous
Never have cars available
Drive sally
I mean i cant lie. I love drive sally. Atlanta location is fire.
The only downside is not being able to get in contact with them on the regular other than that very genuine team
_love jazzmine (2024 kia niro)
The only downside is not being able to get in contact with them on the regular other than that very genuine team
_love jazzmine (2024 kia niro)
Won’t let you view cars without a deposit of 300
So yeah … you can’t even view the cars without paying 300
Data Breach
I received an email that Drive Sally had a data breach and all driver/customers personal data was stolen. It doesn’t surprise me the company doesn’t take security seriously because they asked for driver license information over texts. No secure portal or upload process. I wouldn’t trust their app either.
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DO NOT RENT FROM HERE! THEY ARE PREDATORS
I really should have checked the reviews before renting from this place. First things first, they do NOT answer the phone at all, and for proof you can call 646-883-4280 for yourself to see. Most of the communications will be done via text messages and they will take forever to respond. They required me to make a $300 deposit, then pay another $147 for a prorated amount and then 2 days later charged me $425 for a week in advance, which of course if the purpose of you renting this vehicle to drive for Lyft/Uber no one is EVER going to make that amount of money in 2 days.
Charged me a $50 late fee after 1 day of being late, of course I had to make a payment arrangement to be able to pay the amount. Since I still didn’t have the money by the payment arrangement, they turned the car off remotely and demanded I pay the money by the next day before 5:00 p.m. Since it would have been impossible to make the money with the car turned off I asked if I could make a partial payment to be able to work and make the rest they responded rudely by saying the contract is now canceled and it would be towed immediately. I was baffled since I asked politely to make a partial payment and they responded with canceling the contract. I asked why would the cancel the contract and at least give me a chance until 5:00 p.m. to see if I could borrow the money from someone. They said nothing, I called several times and no one answered. So I was able to still come up with the money and I paid it before the deadline. However after I made the payment they reported the car stolen and still came and picked up the car anyway. I don’t understand how this isn’t theft and fraud and how they’re able to still operate. It’s absolutely horrible customer service, and this feels like predatory lending practices. It’s designed for you to fail so that they can make money off of you.
Charged me a $50 late fee after 1 day of being late, of course I had to make a payment arrangement to be able to pay the amount. Since I still didn’t have the money by the payment arrangement, they turned the car off remotely and demanded I pay the money by the next day before 5:00 p.m. Since it would have been impossible to make the money with the car turned off I asked if I could make a partial payment to be able to work and make the rest they responded rudely by saying the contract is now canceled and it would be towed immediately. I was baffled since I asked politely to make a partial payment and they responded with canceling the contract. I asked why would the cancel the contract and at least give me a chance until 5:00 p.m. to see if I could borrow the money from someone. They said nothing, I called several times and no one answered. So I was able to still come up with the money and I paid it before the deadline. However after I made the payment they reported the car stolen and still came and picked up the car anyway. I don’t understand how this isn’t theft and fraud and how they’re able to still operate. It’s absolutely horrible customer service, and this feels like predatory lending practices. It’s designed for you to fail so that they can make money off of you.
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Interest
When you return a Sally car they do not give you any interest on your deposit of 300.00.
App is a joke rent somewhere else
You can’t even view the vehicles before uploading a driver license app is buggy and it won’t recognize the driver license. You also have to put a deposit. I can’t imagine dealing with customer support if anything does happen.
