Leave a Review PopBookings
Too glitchy, needs a fix
PopBookings App is too glitchy now and needs to be updated without the bugs. There have been messages stuck in my app for over a year I still can’t access and it only shows me my bookings for half of a second until it disappears. Can’t confirm or view bookings that won’t show in the app. Also a lot of these bookings are underpaid. Getting offered $28/hr for a job that should be at least $40/hr, and accepting bookings that lie about the pay and want to pay you less after.Show lessammmyyy666
Outdated - do not recommend
I have used this app for over six years and it has always been a frustrating experience. The only reason I keep it is because unfortunately companies keep using it as a platform to book Brand Ambassadors and gigs alike. It is extremely outdated, there are always glitches and it is super slow to load whether you are on WiFi or not. I wish the app developers would spend more time making it a user friendly experience, it seems like they never bother to test the consumer side of the app because everyone I talk to about this app in the industry agrees that it is not a great app to use. They also charge marketing agencies to use the app, and then also take a % of your pay without you knowing when you book a gig through the app. While the app may be free to use, they are taking money out of your pockets each time you book an event on the app. This is not disclosed information.Show lessTheFreshElement
Developer Response
Thank you for your review, your opinions mean a lot to us. We have taken our users' feedback very seriously and I have great news for you! PopBookings is releasing a brand new app by the end of the summer that I think you will find to be much more user-friendly! Communication and user experience are a priority here at PopBookings therefore both sides of the new app have been tested by our team for quality assurance. Stay tuned for more updates.Horrible customer service
Can you even talk to a real person? Their “customer service” is an ai that only always you to respond with preselected options. If you issue isn’t one of the preselected options, tough luck. Does it at least along to you say that your issue wasn’t resolved & you’d like to talk to a real person? Nope. It ends the chat.
I’m using this platform for booking gigs with a single company & I'm frankly thinking about just not working with this company anymore so I don’t have to deal with PopBookings. I constantly get recruit emails for companies I have no interest working with because they have nothing to do with what my work is. Is there an option to opt out of receiving these emails? Nope.Show lessAiryonaV