Leave a Review COMMLink®
Jailbroken
I am having a continued issue where the app thinks my phone is jailbroken. It started on my iPhone XR and has followed to my new iPhone 12. Apple, Verizon, and commonwealth can no longer offer any solutions. I have reached out to the developer twice and my requests are unanswered. Since this is an app required for my job I have to bring a second device to deposit checks. I am nervous to update the version and get the jailbroken error on that device. Please help!
JessicaShow lessJessica K needs help
Mobile app
About every 60 days I have to reload the app. Very frustrating.DebTowers
Great / Mobile Deposit is Brutal
I’ve been using the app for years and am probably on my 25-30 time of having to delete the app and re-download/install to get the mobile deposit widget to work. One of the most frustrating apps I have to use on a regular basis for that simple reason. I have to turn on the flash on my camera to even have a chance at getting it to work consistently. I utilize mobile deposit with two other institutions and have not experienced anything close to what occurs with this mobile deposit process.Show lessBhkyler
App won’t open
Happens over and over and over again. It was very consistent until late last year. Then, a big change for the worse! Hope the bugs get fixed soon!
If we are supposed to rely on this App for very important aspects of our businesses, why is it not a higher priority to make it work correctly?!?
Disappointing.Show lessWebottom
Developer Response
Good morning. I am sorry you are having issues running the COMMunity Link mobile application. We have not heard from anyone else having this particular problem but it is important we understand exactly what is going on. Please reach out to your home office help desk so that they can take down your device information. Thanks for sharing your feedback.Lots Of Promise, But Nonvisual Users Kept Mostly In The Dark
While I can log in and decipher my core business results on the home screen, inaccessible coding makes it nearly impossible to trade in an account, to initiate a text thread, or to use this app for any other value-added activity if one is blind and using VoiceOver on an iOS device, as I do. A long way to go with this.Show lessBlindMBA
Developer Response
Good morning and thank you for sharing this feedback. Our applications roadmap includes accessibility enhancements such as voice-over, dynamic type, dark-mode and haptic feedback. I do not yet know when these features will be delivered but know we are on the same page and heading in this direction. If there is anything else we can do to improve the application please share. It is your feedback that drives our roadmap. Talk soon!Unable to open app
Very frustrating’: constantly having to reload app. It wont open. Just spins. Bad because I text clients and I am unable to reply as expected. 🙁🙁Susan KNana Kendall
Developer Response
Afternoon, Susan. Sorry you ran into the never-ending spinner bug. We recently released an update that fixes this particular issue. Please let us know if you run into any more problems. If you have additional feedback to improve the experience please let us know. It is your feedback that drives our roadmap. Talk soon!Crashes
The crashes are frustrating.derrellcrimm
Developer Response
Good morning, Derrel. We recently released an update that fixes the freezing and crashing bug you experienced. Please let us know if you run into any more problems. If you have any additional feedback to improve the experience please let us know. It is your feedback that drives our roadmap. Talk soon!
