COINS Mobile Tech

August 22, 2024

• Introduced recognition capabilities for Data Plate scans • Redesigned the Visit Completion process • Changed “Transcript text is missing" warning to "XOi Work Done text is missing” • Debugging and fix for Asset “Resolution Code Not On File” issue • Fixed issue with entering decimal values for Labor Generated Billing Lines • Addressed Asset Manufactured Date issue 12.04 Fixes & Enhancements • Video functionality • Dormant Location handling on Location Lookup • On-demand data requests for Assigned Orders • Fixed 2 issues with 'Require submission of past timesheets'

July 23, 2024

-Improved login efficiency -Fixed issue with capturing photos against an Asset that is not 'On Visit'

May 28, 2024

• Introducing OCR scan/Data Plate capture • "Photo" option has been relocated from the action menu to the right-hand side menu. • Enjoy full access to the action menu from the back of the visit card. • Addressed an issue related to lost labor in visit submissions. • Resolved app crashes related to Google Maps and Reset All Data. 12.04 Enhancements: • Introducing a "Request XOi job" option • Technician Disclaimers will be published to ERP+ for more accurate reporting. • Ability to enable mandatory Visit Photo capture. • Ability to enable mandatory Labor Hours entry. • Ability to enable mandatory past timesheet submissions before starting a subsequent visit.

March 1, 2024

In this release announcement have been included the below: • 64454944 - Incorrect Map Location issue • 64455146 - ‘Another Fetch in Progress’ improvement • 64951249 - App crash with negative quantity plus decimal • 64714348 - App crash problem with 0.5 labor • Link XOi Asset details pop up improvement • Only display Customer Reference field if ERP+ is v12.03+

August 7, 2023

RF 00303954, 00303444, 00304007, 00304309 Service iOS isn't sending cost source of refrigerant or material while completing the visit.

July 3, 2023

RF 280853 “Normally Hidden” and “Inactive" Inventory items were available on lookups in the app.  RF 235210 Deleted Preferred Technicians will no longer show in the app. Requires v12.02. PDR 28187 Added a new “PM Inspection Summary by Asset” view. PDR 27880 Mobile changes related to Advanced Asset Management Enhancement. Requires v12.02. PDR 27684 Added ability to tag photos as Before or After. Requires v12.02. PDR 27757 Removed TM Configuration for SOR Type of Work. Requires v12.02. PDR 27262 Added Customer Reference to visit Summary screen. Requires v12.02. PDR 28186 Added a new Material Source “VT – Vehicle Inventory Not Tracked”. Will be available with v12.03. PDR 28194 Fetch Suppliers Improvements. Will be available with v12.03. PDR 28297 Introduced Read-Only Assigned Service Orders. Will be available with v12.03. PDR 28255 Added ability to Reschedule visits. Will be available with v12.03.

May 5, 2023

Fixes included are: • RFP 39711 - Work Status Leave Open issue • RFP 40093 - Saving Suppliers performance improvements

June 7, 2022

PDR 27568 XOi Integration. Requires v12.01 and January 2022 Service Pack. PDR 27434 Dormant Buyers will no longer see PO screen in the app. PDR 27293 App will only display KCO-specific Commodity Codes. Requires Rest All Data. PDR 27640 Configurable Photo File Extensions. Coming with v12.02. RF 230404 Material Cost Type Missing. RF 194599 Technicians not able to submit billing lines. RF 223054 Barcode scanner issues with iOS 15.3.1 on some iPhones.

February 18, 2022

‘Internal Error: Cannot fetch records from internal database’ was thrown when trying to open Asset Tasks that are covered under multiple Inspections.

February 4, 2022

Enhancements & Improvements: • Recovered Refrigerant Sub-Action defaulted to Billable. • iOS 15 issue with curser position when using space bar has been fixed. • Trailing space issue when adding new Asset has been addressed. • It was possible to enter invalid characters for the Asset Code when editing an Asset. • App will now exclude Dormant Supporting Technicians from the lookup. • Customer-supplied Refrigerants will default to ‘Non-Billable’. • App will hide the Tasks screen when the asset has no Tasks. • Bulk tasks update action could update tasks on another Service Order. • App will not allow Technician to reject a visit if Tasks were edited. • App will only fetch Tax Codes and Tax Rates if Mobile Billing is enabled. • Auto-populated Inventory Location will be cleared when Tech changes Source from ‘Location Inventory’ to ‘Other Inventory’. • Total Cost field will be hidden from all screens if SEHFMAT is set to hide Unit Cost. • PO Number field will be hidden from the Visit Materials screen if SEHFMAT is set to hide it. • “No Images” title was not fully visible on Asset Details screen on iPhone. • Asset details title did not change when the asset was renamed. • Photos will be submitted in the order they are taken. • Username Field will be partially hidden on login screen. • Enhancements to Tasking with Photos. Requires v12.01 and December 2021 Service Pack. • Terminology Tokens added for Enhanced Tasking. Requires v12.01 and December 2021 Service Pack. • Service Quote Creation and Tracking. Requires v12.01 and December 2021 Service Pack.