Leave a Review Go Buses
No customer service at all
If you cancel the tickets because of your personal issues you don’t get cash value refund they give points and you can’t use it if you decide to buy tickets again because if you don’t use it you will lose your money so the system doesn’t let you redeem your points but try to charge you the full amount this is horrible if you call no one answers.O my GoshShow lessDo Not Recommend
We waited over an hour for the bus, it never arrived. I tried calling and emailing and got no response even after 24 hours. Call center says closed despite the website telling you to call any time after 730 7 days a week. Absolutely terrible customer service. Will never use again. Go with BestBus.Njgygg
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