Halodoc User Reviews

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Leave a Review Halodoc
  • Sangat Bermanfaat

    Aplikasi ini membantu saya ..untuk mendapatkan konsul ke dokter mengenai keluhan sakit saya...terima kasih Halodoc 🙏🏻🙏🏻👍👍👍

    Developer Response

    Hai ima rasidin ! Terima kasih sudah menggunakan Halodoc. Jangan lupa untuk jaga kesehatanmu dengan Halodoc. Semoga kamu sehat selalu!
  • Pelayanan halodoc

    Saya memiliki kekhawatiran dengan situasi sekarang, virus covid gentayangan
    Alhamdulillah dokter di halodoc memberikan penjelasan yang bagus dan rinci, saya jadi punya solusi
    Terima kasih banyak
    Akan saya tindak lanjuti
  • Feedback

    Belum selesai chat sama dokternya sudah diend ketika dokter sdh memberikan resep ya.harusnya pasien diberi kesempatan lagi untuk bertanya dunk.
  • Thanks

    Terimakasih dok, udah nenangin dan ga bikin cemas. Sangat membantu

    Developer Response

    Hai annesa j retami! Terima kasih sudah menggunakan Halodoc. Jangan lupa untuk jaga kesehatanmu dengan Halodoc. Semoga kamu sehat selalu!
  • Sakit mata

    Penjelasan dokter sangat membantu.ramah dan profesional
  • Customer Service Is Not Helpful

    I had chats with customer service through Halodoc app to ask for solving my problem when linking my insurance to the app.
    But, Halodoc’s customer service just repeated asking me “dengan bapak siapa?”, “seperti apa masalah?” then stop responding without come up with solution. Even I have sent screenshoot of the problem!

    Just waste user’s time and energy! Very disappointed. His name (customer service) is Dimas Ario.
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  • Crash

    the app crash everytime i try to open the chat sesion with the doctor
  • It was okay

    i order a spray pain killer (etyhl chloride) from this app; after making payment via third party (gopay); halodoc merchant cancel my order. but i didn’t get an automatic refund to my gopay

    customer service said it’s 5 working days max to get refunded, but still no refund. the customer said it would be check with their team. while you’re using an automated system, why you have to use bunch of people just to make sure i get my refund? the system cancelled my order, supposed to be i get refunded automatically with no time
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  • A very excellent app

    The service is excellent, the driver is nice, the medicine is well packaged using the halodoc bag. But one thing is missing, we can’t track the driver through an embedded map, it’s either we couldn’t find it or it is just not there. But overall it is a very good application and it sure helps a lot of people to find a specific medicine right in front of their door
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