Wong report
Our doctor told us to do IGG Blood test but they gave IGE report to my mom. I find it hard to believe how such a big institute can make such a big mistake. I am an international patient who went here to get good treatment. How can such a mistake be accepted at the place!? I had to delay my flight for this report. I had to face a lot of trouble in all directions which was not expected in any way. I hope the authorities will look into this matter more.
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Patient
This App is not working for a while now even the upgrade or bug fixes have not resolved the issues as one can still not make appointments nor can you see your reports. Very disappointing
Itโs not showing an appointment
Not showing one past appointment
If u cancel payment that slot is not visible
If
Clunky app
This app is extremely buggy and almost useless. Even getting started a challenge. Once started you can not enter a family member account as OTP never comes. I call them and only solution they could offer was to delete spp and reinstall. It never worked. I gave up.
Important app. Too many glitches
I could not enter my state, city when registering. I could not access the photo gallery to upload photo. A friend has problems making appointments. Yet this app is important for patients.
Feedback
No medical reports are available on app โฆ useless service and hospital staff behavior. Except Doctor all other sundry staff behavior is saddening
Buggy as Hell
I suggest if you donโt know what User Experience and User design is you can join Fortisโs App Development Team .
Problems:
1. Canโt register new user.
2. Canโt select city and state under complete my profile
Kindly resolve these issues if you stop On call appointment
Problems:
1. Canโt register new user.
2. Canโt select city and state under complete my profile
Kindly resolve these issues if you stop On call appointment
How does it work for new patients??
The search function for state and city doesn't work either on the app or over a web browser which is not allowing completion of patient profile as those fields are marked mandatory. therefore can't book an appointment either. shows no testing has been done before rolling it out to real customers!! appalling
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Garbage App
Its an absolute waste of time trying to do anything in this app. The fields are buggy, do not populate data, app is slow, UX gets stuck and responds slowly. Feels like Fortis gave contract to a student fresher to build it