POINTR Easy Remote Support

March 3, 2024

Performance improvements Improved documentation functionality to support higher quality images

December 6, 2023

Improved documentation functionality to support higher quality images

February 15, 2023

We're excited to announce the latest updates to POINTR, bringing you even more powerful remote collaboration capabilities. With these new features, you'll be able to work more efficiently and effectively than ever before. • New Feature: On-the-go Documentation with Field Reports PDF export - Enhanced field reports export for improved data analysis and tracking. • New Feature: SSO and enterprise features - Streamlined SSO and enterprise features for improved organizational efficiency. • New Feature: Remote Flashlight (On, Off) - Illuminate your work with the flick of a switch. Turn the flashlight on and off remotely for better visibility during those hard-to-see tasks. • New Feature: Remote Zoom (1x, 2x, 4x, 8x) - Get a closer look at the task at hand with the new remote zoom feature. Zoom in and out for a better view, up to 8x. • New Feature: Remote Quality Profiles (Low, Standard, Medium, High) - Choose the quality that works best for you with the new remote quality profiles. Choose from Low, Standard, Medium, or High quality. • New Feature: Portrait mode for UI - Enjoy a new, more intuitive user interface in portrait mode. • New Feature: Safe Performance Mode - Ensure the highest performance and safety standards with the new safe performance mode. • Improved: AR annotations with 3D rotations - Enhanced augmented reality annotations with 3D rotations provide a more accurate and precise visual representation. • Improved: Industrial Live Screen Share - Improved live screen sharing for better collaboration during industrial processes. • Improved: Proxy Authentication - Enjoy improved proxy authentication for enhanced security and privacy. • Improved: Drawing accuracy for annotations - Improved accuracy for drawing annotations for a more precise collaboration experience. Upgrade to the latest version of POINTR and experience the latest and greatest in remote collaboration technology.

May 28, 2022

Features: + New feature: Invite links for call invitations + New feature: Remote Flashlight (On, Off) + New feature: Remote Camera Zoom (1x, 2x, 4x, 8x) + New feature: Remote Camera Quality Profiles (Low, Standard, Medium, High) + New feature: Portrait mode for UI + New feature: Workflow Manager UI + New feature: Hide UI e.g. when using Live Screen Share + New feature: Safe Performance Mode for video streaming Improvements and fixes: + Improved: Video quality and frame-rate on compatible systems + Improved: AR annotations with 3D rotations + Improved: Industrial Live Screen Share (Win&Mac) + Improved: Performance on Smart-glasses + Improved: Safe areas for UI closing + Improved: UI follows device safe regions + Improved: Drawing accuracy for annotations + Improved: Field Reports export button easier to access + Improved: Field Reports export order reflecting note order + Improved: Selected input field visibility + Improved: Voice command navigation for Fieldnotes + Improved: Proxy Authentication + Improved: SSO and enterprise features

May 21, 2022

Features: + New feature: Invite links for call invitations + New feature: Remote Flashlight (On, Off) + New feature: Remote Camera Zoom (1x, 2x, 4x, 8x) + New feature: Remote Camera Quality Profiles (Low, Standard, Medium, High) + New feature: Portrait mode for UI + New feature: Workflow Manager UI + New feature: Hide UI e.g. when using Live Screen Share + New feature: Safe Performance Mode for video streaming Improvements and fixes: + Improved: Video quality and frame-rate on compatible systems + Improved: AR annotations with 3D rotations + Improved: Industrial Live Screen Share (Win&Mac) + Improved: Performance on Smart-glasses + Improved: Safe areas for UI closing + Improved: UI follows device safe regions + Improved: Drawing accuracy for annotations + Improved: Field Reports export button easier to access + Improved: Field Reports export order reflecting note order + Improved: Selected input field visibility + Improved: Voice command navigation for Fieldnotes + Improved: Proxy Authentication + Improved: SSO and enterprise features

December 9, 2021

Features: + New feature: Invite links for call invitations + New feature: Camera Zoom (1x, 2x, 4x, 8x) + New feature: Camera Quality Profiles (Low, Standard, Medium, High) + New feature: Portrait mode for UI + New feature: Workflow Manager UI + New feature: Hide UI e.g. when using Live Screen Share + New feature: Safe Performance Mode for video streaming Improvements and fixes: + Improved: AR annotations with 3D rotations + Improved: Industrial Live Screen Share + Improved: Performance on Smart-glasses + Improved: Safe areas for UI closing + Improved: UI follows device safe regions + Improved: Drawing accuracy for annotations + Improved: Field Reports export button easier to access + Improved: Field Reports export order reflecting note order + Improved: Selected input field visibility + Improved: Voice command navigation for Fieldnotes

November 8, 2021

- New feature: Industrial Live Screen Share from OSX - New feature: Industrial Live Screen Share AR annotations - New feature: Field Reports export to PDF - New feature: Field Reports native share - New feature: Proxy Manager (Advanced Network Settings) - New feature: Call Participant Manager - New feature: HD Audio Quality - Improved: Stability on Smart-glasses - Improved: USB camera management - Improved: Country code selector - Improved: Contact search and visualization - Improved: Screen orientation on Smart-glasses - Improved: Offline switching during call

July 5, 2021

Features: - New feature: Augmented Reality 3D sticky annotations (ARKit) - New feature: AirDraw floating annotations for factory walk-through use-cases - New feature: 3D Fieldnotes with spatial annotations if captured on AR call - New feature: Exporting Field Reports (Entire Notebook or single Note) - New feature: Custom export folder selection for Media Exports - New feature: Camera selection directly from View menu - New feature: Video capture support added for mobile devices - New feature: Flashlight support e.g. smartphones and smart-glasses Improvements and fixes: - Improved: Tooltips can be freely enlarged - Improved: Added Hindi and Arabic language support (beta) making total of 15 supported languages - Improved: Smart-glass interaction with annotations - Improved: Start offline mode quickly with Play button - Improved: Group call performance and global capacity - Improved: Country code usability improved for registration and new calls by phone number

June 24, 2021

Features: - New feature: Augmented Reality 3D sticky annotations (ARKit) - New feature: AirDraw floating annotations for factory walk-through use-cases - New feature: 3D Fieldnotes with spatial annotations if captured on AR call - New feature: Exporting Field Reports (Entire Notebook or single Note) - New feature: Custom export folder selection for Media Exports - New feature: Camera selection directly from View menu - New feature: Video capture support added for mobile devices - New feature: Flashlight support e.g. smartphones and smart-glasses Improvements and fixes: - Improved: Tooltips can be freely enlarged - Improved: Added Hindi and Arabic language support (beta) making total of 15 supported languages - Improved: Smart-glass interaction with annotations - Improved: Start offline mode quickly with Play button - Improved: Group call performance and global capacity - Improved: Country code usability improved for registration and new calls by phone number

May 7, 2021

Improvements and fixes: - Improved: Localization to support 12 new languages - Improved: Performance in extreme low bandwidth conditions - Improved: Launch time improvement for global deployments - Improved: Global cloud infrastructure capacity increased 2x - Improved: Fieldnotes capacity increased 10x Features: - New feature: Offline use - New feature: Fieldnotes management with Notebooks