Amazing app
So much better than the last system we had. Love the ease of use. We have multiple sites and see all cameras fast and easy.
Useful app, but..
it crashes every time when I try to use VOD option on my iPhone or iPad. Please fix it!
VOD crashes
Can view live only. Can’t view recordings. Please fix
Can’t Set Sensitivity Properly
I have had my installer back several times to try to get the sensitivity set so it doesn’t give 500 notifications a day. The NVR is now set at 10 (lowest) sensitivity and it still goes off all the time for no apparent reason. On one camera, at 10 it doesn’t pick up a person walking by, but other times it triggers for no reason that I can see.
Do yourself a favor and avoid this company. Paid a lot of money and it is just simply a horses@&t system. We have a Ring camera by our front door and it works better on motion than the DW.
Do yourself a favor and avoid this company. Paid a lot of money and it is just simply a horses@&t system. We have a Ring camera by our front door and it works better on motion than the DW.
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Oh gosh
Latest update killed everything, doesn’t work at all. See ya!
Great cameras, terrible app
App is awful. Cannot view the event list unless I am at the site. App freezes and quits all of the time. App is SLOW to respond IF you can get it to work. We paid a ton of money to have the system installed.... They should have a decent app for the user!
Slow
Crashes almost every time you try to open it and view cameras. It takes about 5 tries before feed is able to load.
Horrible
This app is overly slow, full of bugs, drains the phone battery and is less than user friendly. It surprises me that in the age of today, with the hundreds of surveillance products and apps on the market that this is what was launched. This poorly designed app is enough not to recommend the DW brand.
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Vod search Can not playback
Can not playback
Worst app ever
Skip this and get the best cam. This thing freezes up and barely works. When it does work the interface is confusing and frustrating to use. To look up things that happened you have to slowly rewind through hours of footage, unlike with the nest app where you can skip to events where the camera detected noise or movement.
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