Alabama WIC User Reviews

Alabama WIC
Alabama WIC
Alabama Department of Public Health

Top reviews

Can’t scan items

This app was great. Idk what happened but now you can’t scan items to see it they are wic approved.

Horrible does NOT make it on the go easy

I do not like this WIC at all and I VERY upset that I can’t use the generic WIC app I used while living in another state. You can’t do a calculator when scanning items so you make sure your within your allowed amount. I Do NOT like that I can’t automatically just see each item and the amount I have available for those items. This app needs big approvement or this state needs to be approved on the other Wic Shopper app. It was easier to use and understand benefits along with being able to scan items and do a calculator of the items.

Improve to make this easier for those of us that don’t keep receipts and need that available benefits visual aid when shopping WITHOUT need to go to another site and look it up. Otherwise what’s the point of this app.
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It’s okay. Needs improvements.

While I like being able to view the items that qualify it’s frustrating when I try to scan an item & the app doesn’t work. I’m not sure if it’s a service issue or an app issue. Every time I go to the store & try to scan an item it never works. It used to so again I’m not sure what the issue is. If I can’t use it for what I need what’s the point in having it?
I always seem to get an error message or being told it isn’t supported. Whatever the case, I’d love for it to be fixed so we can use it properly. I love the feature of being able to scan, but currently for the past few months it’s been inaccessible.
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Useless.

It’s crazy that you can read reviews from FOUR YEARS AGO saying the same exact thing I’m about to say. This app is useless. You cannot connect your eWIC account to be able to see your balance and the foods you have left that you can purchase. Pretty much every other state has an app that allows access to your balance & provides a list of foods you can buy according to that balance. I don’t understand how people have been complaining about this app for four years and yet nothing has changed still. It’s sad.
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Horrible

Not one single person to help when you’re forced to change your pw , then locked out of your account afterwards. The ACTUAL WIC DEPARTMENT, DOES NOT HAVE ANYTHING TO DO WITH NOR DO THEY ENDORSE THE APP! They can’t help you with anything regarding the app. So good luck if anything goes wrong.

Response from developer

Thank you for your review. We apologize for the inconvenience you are experiencing. There are a few factors that could be the source of the issue. If you have tried to uninstall and reinstall the app and are still experiencing issues, please feel free to submit a developer feedback within the app settings.

No customer service help

The app doesn’t have a customer service helpline, even though it gives you a number to call if you have issues with logging in or the site. It demands you remember your security question and answer (which most of us nowadays have more than one app/website we use go everyday life), or it locks you out of your account and YOU CAN NEVER GET BACK IN NOR CREAT A NEW ACCOUNT
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Response from developer

Thank you for your review. We apologize for the inconvenience you are experiencing. There are a few factors that could be the source of the issue. If you have tried to uninstall and reinstall the app and are still experiencing issues, please feel free to submit a developer feedback within the app settings.

Useless

Only helps to see what is approved by wic. Needs to update like every other state to see the benefits we get each month

Too many bugs

As a vendor we are supposed to be able to submit items for review as new items are listed. However most of the time that feature does not work correctly. Also the scan item feature doesn’t work properly the majority of the time. Needs work.

Agree with other reviewers

How on earth is this app useful without being able to check my WIC balance? No offense to the “developers” but this is useless. When I had the TN WIC app I could see my benefits on a list; which items I had already used up for the month and which items I could still purchase. This app offers resources like office phone numbers and if I were to need that I would Google it not open an app.
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CANT open the app

I can’t even scan the items anymore , we have a account but it can’t be associated with the app so we can check our balance might as well not have it

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