The TicketManager app is extremely limited compared to the website and does not help an average user identify clearly select from the different ticket options: company owned, market place, or ticket exchange. With the low frequency of use for the users it is unrealistic to expect them to remember the minute details between these categories. We have several errors with over allocation of tickets due to app errors. We also have errors with our company owned tickets being sold out yet still displaying as available for another user to purchase.
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