Great service
We were receiving an error message on the controller. I contacted SDS, had a response within an hour. After a couple of emails, Scott (the tech) decided to send a new circuit board—at their expense. Fed Ex delivery in 2 days; complete instructions and 20 minutes later my kiln is back in business. Can’t thank you enough! Great job SDS!!
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Response from developer
Thanks so much for the great review! Don’t hesitate to reach out to info@kilncontrol.com with any future questions!
Tap Controller
I love the ease of use. The update has been great. I have added many unique programs. I can do it quickly.
Response from developer
Thank you for the great feedback!
Love this App
This is really an incredible app to use with your kiln. I can monitor, start it, stop, and edit it everything from my my mobile phone. It’s worth the $5 bucks a month!!!
Response from developer
Thank you so much for the great review!
Love my TAP controller and this app.
I’ve had my jenken kiln with a tap controller for a year now and I just ordered the TAP upgrade for my Evenheat kiln.
Scott at SDS was very patient with me when I initially had problems connecting to the WiFi. We finally solved the problem and I have loved using the app. Make sure to pay for the upgrade as the best features are available then. I can start my kiln from the app, and I can also make on-the-fly changes to the program.
The best part is that I can enter unlimited programs and give them names that mean something to me. I got to the point where I was so tired of reprogramming my Evenheat that when I saw there is a kit to replace my ramp master with a TAP I jumped at the chance.
I’ve also seen upgrades to the app in the past year. The team is very responsive to suggestions. I highly recommend sds Industries and their products!
Scott at SDS was very patient with me when I initially had problems connecting to the WiFi. We finally solved the problem and I have loved using the app. Make sure to pay for the upgrade as the best features are available then. I can start my kiln from the app, and I can also make on-the-fly changes to the program.
The best part is that I can enter unlimited programs and give them names that mean something to me. I got to the point where I was so tired of reprogramming my Evenheat that when I saw there is a kit to replace my ramp master with a TAP I jumped at the chance.
I’ve also seen upgrades to the app in the past year. The team is very responsive to suggestions. I highly recommend sds Industries and their products!
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Response from developer
Thank you so much for the great review! We're glad you're enjoying the app and that the support has been helpful. We're always available to help at info@kilncontrol.com!
This App is Fabulous!
I initially had trouble connecting my kiln to the app, so I emailed their support team with my issue. They responded quite quickly and after running a needed software update on my kiln, everything went smoothly. 5 stars for the app and 5 stars for their support.
Response from developer
Thank you so much for the great review and we’re so glad you’re loving the app! Never hesitate to contact us at info@kilncontrol.com with any questions, comments, or concerns!
TAP Controller and App
SDS Industries' TAP controller is superior in everyway allowing unlimited schedules and monitoring all aspects of your Kiln, The TAP Kiln control Moble app allows me to monitor my kilns from anywehre as well as have complete control to create, edit and view schedules, review logs and so much more.
The support team is top notch with quick helpful responses to questions and problems.
Highly recommend!
The support team is top notch with quick helpful responses to questions and problems.
Highly recommend!
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Love this App
This is really an incredible app to use with your kiln. I can monitor, start it, stop, and edit it everything from my my mobile phone. It’s worth the $5 bucks a month!!!
Response from developer
Thank you so much for the great review!
Love Tap controller
The App and controller is great. This company is amazing. They are so supportive and the customer service is great. Anytime i had a question or issue, they were on top of it and helped me immediately. Scott is wonderful. Worth every penny. Makes firing so much easier and now i dont have to get out of bed to check my kiln at night. I can just check out what’s going on in the app. It’s great. You wont be sorry working with this company. I love this Jen Ken Kiln with the tap controller. Both are so good and customer service couldn’t be better. Thanks for being so supportive. Wish everybody had customer service like you. Especially these days. Hugs all.
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Game changer!
What a marvelous app. One of best things that has happened to me in fusing glass. Very responsive customer service now backed up by this perfect way to program my kiln, start the process, skip steps, monitor various steps in the process, check to see what the temps are while I lie in bed. Allows me to look at all my precious schedules without bending over to look at the controller. Flawless so far ok 8 months of use. Not a single hiccup. Simply superb. You will not be disappointed.
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Response from developer
Thank you so much for 5-star review! We really appreciate it!
Great!
I love that I can start and monitor my kiln from anywhere!
Response from developer
Thank you for the 5-star review!
