Otsimo | Special Education 1+ User Reviews

Top reviews

This application constantly crash on video

This application constantly crash on video sequences rending the application un praticable. I really you’ll have like a refund.

Dans les apprentissages de l’orthographe des raisins sont montré en image et au vocale mais le mot orthographié est raison… trop mouvais.

Response from developer

We're sorry you're experiencing this issue. Please reach out to us at support@otsimo.com so we can help you further.

Doesn’t work

Don’t bother

Don’t Download

BEWARE. Took $140 from my account INSTANTLY. Supposed to be a free trial. Deleting my card from apple. This is not the first time. I’m so annoyed. This is a lot of money to many us. Apple ignoring the whole situation cancelling all refund requests. No reason. No refund. Hopefully the developer will do the right thing. UPDATE. Emailing Developer doesn’t help. Its a bot that only tells you reasons why you may have been charged. But no way to get a resolution. Also APPLE KEEPS DELETING MY REVIEW
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Response from developer

Hello, all payments and billings are handled by the App Store, it is not a process we manage. If you have any questions, reach out to us at support@otsimo.com.

Not for older asd kids

For much younger then a 6 year old high functioning. More for toddlers or very basic communication ability. Need to be clear what age range and ability.

Denied a refund!!!

So I requested a refund as soon as I seen that I was charged for premium. I requested apple to give me a refund and they denied it. We only used the app for maybe an hour and I believe it was within the 2 day period. Anyways a disputed the decision and it came back refused?!!! Now they are telling me I can’t dispute it once more and that I have to contact the developer. Well the developer says it’s in apples hands. I want my $135 back. This isn’t a app that will suit my sons needs and I’m a single parent….
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Response from developer

Hello, we are sorry you are having this problem. All payments and billings are handled by the App Store, it is not a process we manage. If you have any questions, reach out to us at support@otsimo.com.

Rip off stay away

I got this app for my granddaughter who has autism to try and I was never notified that I was going to get charged. The application can’t be used on more than one device. I only put it on my phone so she could try it and then I would put it on her iPad that we are getting for her as she rarely has access to my phone and there is no warning that it can only be used on 1 device even though she is the only one that would ever use it. No matter what device it is on.

Ripoff!!!

VERY DISAPPOINTING!!!
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Response from developer

We’re sorry you’re having this problem. Please write to us at support@otsimo.com so we can help you better.

?

aimed 2 autistic toddlers not 2 older autistic people like me and many others and obviously made by an allistic.

im assuming its made for younger kids like toddlers cause of the childish theme and the very easy math like “ 4 + 1 “ that i saw on the photos and stuff so its most likely made for younger autistic peole
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Response from developer

Thank you for your feedback, please contact us at support@otsimo.com.

Can’t login.

I am a blind an autistic person that uses this app and I cannot log into Apple account because it will not let me login. When I try to login to my account, it says that my login has failed even though the information is correct. Tried to sign in through other names and it won’t let me and I’ll just load and won’t go in. When I tried to do forgot password to reset my password, it says it sent the email but it does not send the email at all. oh my house staff looked at it and let me know that it kept buffering and buffering and the stupid screen just kept loading and loading and when I would leave it would tell me to move onto the next step when I already tried doing that it won’t let me. Please help!
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Response from developer

Hello there, I am sorry to hear that you are having troubles signing in. If you can send an email to us at support@otsimo.com, and share the email address you used when registering to Otsimo Special Education, we'll help you out.

Cannot use app without buying premium??

We just started using the app and have not decided yet if we will invest in the membership. Now we cannot get past the page to sign up for membership, is this normal?? $209 is not affordable for everybody but why can’t we still use the app for the free ones?

Response from developer

Thank you for your feedback, please reach out to us at support@otsimo.com.

Expensive

Tried the few games. Child liked, thought was nice and use friendly but sooooo expensive. No way I can 200 for this regardless of how long, should get a grant from gov to play for kids with disabilities

Response from developer

Thank you for your feedback, please reach out to us at support@otsimo.com.

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