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please fix this app
Ughhh I picked my daughter’s preschool because they promised real time updates with an app… unfortunately they picked this app and it’s terrible. You’re lucky if you get notifications and pictures take days to download or don’t download at all. It’s a great concept, poorly executed. Please fix it!Jesshottie
Nothing good to say
This app is broken more than working. Most of the time when I get an email notification that I’ve received a message, I can’t see what the school is trying to tell me.
Their support team has told me I have to manually go to the App Store to update the app. What? Apps automatically refresh for me. Then, if that didn’t work and a new fix is available, I have to delete the app and reinstall it? I have never had to do that with ANY other app.
I have nothing good I can say about this app.Show lessJenjen577
please fix this app
Ughhh picked my daughter’s preschool because they promised real time updates with an app… unfortunately they picked this app and it’s terrible. You’re lucky if you get notifications and pictures take days to download or don’t download at all. I wish the school had a better app!Terrible
Terrible app money grab by greedy people can’t set up auto pay they quadruple charge late fees and then charge late fees on top of fraudulent late feesLilMac841
Updates comes in hours later
My daughter’s school is using this app to make announcements and provide updates for parents. It’s usually displays texts/updates/images to relevant party in the chat a few hours later. For such business use case between care providers and parents, this is terrible user experience for both ends.John Yeprem
Not great
Crashes
Some days you get notifications. Others you don’t.
App doesn’t load quite frequently although recently it has loaded nothing but blank screens for 3 days now. I’m sure that’ll work out great come time to pay when you can’t see anything.
Pictures for posts don’t load till late at night most days sometimes not even until the next day.Show lessajennings2010
This app causes physical pain
This app causes grief multiple times a day every day to me and every other teacher i speak with. It will freeze constantly. It was “loading” for 2 hours yesterday so I had to sticky note the meal, the potty breaks, and all nap start and end times because it would not work. I shouldn’t have to wait 15 min to log into my account while switching users. that’s crazy. Parents ask about it and why it’s glitchy. Teachers ask about it. It never functions how it’s supposed to. If you take a cute photo of a kid but their parent comes to check them out, you can’t upload it for the parents to have because the kid is “checked out.” That’s just 1 of 20 other things wrong with it.
All in all, things have gotten much harder since we stopped using our last app and this one slows us down so much. I am ALWAYS bracing myself for it to crash or not work because it happens so much that i expect it.Show lessSavingPeopleHuntingThings
Dread this app
It’s always freezing and won’t reload. So, I can’t check my kids in/out, message teachers, or see what they are doing. I wish my daycare would change apps.lala161718
Crashes on QR code scan
New version crashes when trying to scan a QR code. Whole school couldn’t sign in today. Please fix asap!kainjow
Notifications don’t work
I have notifications turned on, but none appear when I don’t have the app open. Please fix this!FancyGap22
