WeCom-Work Communication&Tools

Optimized Productivity Tools and Basic Experience IM - Messages can be grouped and filtered by unread, @me, private chat, group chat, internal/external chat, tag, and label for more efficient message processing. - Chat tags can be added in the WeCom app. Chats can be tagged by project for quick search and management. - Images and videos in chats can be opened in multiple windows in the WeCom app. - WeCom chat history can be migrated between mobile and PC on the same network. - Chat messages, emails, and files can be forwarded to other company's chats. 2.Optimized Overseas User Experience - Overseas members can now use their email address to register and log in to WeCom. - For overseas members, the Voice call experience, file transmission rate, and preview speed in anti-leakage mode have been improved. - Overseas companies can use "Report" for overseas members to report quickly. 3.Smart Sheet Dashboard - A new dashboard feature is added to Smart Sheet, which allows displaying data in real time and supports bar charts, line charts, and numeric cards. Automated Processes - When sending messages through automated processes, you can now choose to send messages to group chats. When data changes, you can synchronize progress in group chats and @mention relevant personnel to advance the process and save manpower. - Run logs are now available for automated processes. When a process runs abnormally, the run log can assist you in troubleshooting. Form View - Form view is now available in Smart Sheet, which allows you to generate a form with one click using existing fields to collect information. The received data will be automatically summarized in the sheet. - Form links can be enabled for form view. You can share a link for others to fill in. The person filling in the form will not see other submission results, thus avoiding information leakage. Content Permissions - The "Create, modify, and delete views" permission can now be set to prevent members from modifying views. 4.Optimization of External Communication Experience - The personal profile page can now display more business information to business partners. -After you add a business partner, your business card will be automatically sent for professional business communication. - Added business partners can be viewed in "Contacts" -> "My Customers" and displayed by company, making it easy to view and manage your business relationships. - Members can add more business information for external communication. 5.Mails - Email Contacts is now available in Mails. You can add or import email addresses of colleagues, customers, and partners to write emails to them and view correspondence. - Emails can be forwarded to chats with one click for colleagues to process easily. 6.Calendar - The display of all-day events is optimized for cross-timezone scheduling. Upgraded Connect with WeChat 1.Broadcast Messages - Once multiple broadcasting tasks are created, company members can send all messages scheduled for the day with just one click. - After a broadcast message is sent, the chat will not float to the top of the message list. 2.Contact Customers - It is easier for employees to delete one-way customers. After filtering out the one-way customers, they can swipe left to delete them individually, or in batches. 3.Customer Moments - Content posted in Moments can now be displayed to all added customers. 4.Customer Group - The anti-harassment functionality now includes removing members sending QR codes, voice messages, and chat history. - When a new customer joins an external group, the group admin can click the joining message to view the customer's personal information. - Group name can now be set independently for new groups automatically created by "Join Group Chat". Companies can also use group templates to quickly configure customer groups. - Configuration of New Members is supported for group templates. Companies can batch configure it to groups.

Optimized Productivity Tools and Basic Experience 1.Smart Sheet - Content permissions for a smart sheet can be set based on worksheets, records, and fields, preventing unauthorized modification or leakage of content, and ensuring enhanced security during collaborative work. - Members can be set with different permissions in a smart sheet. Admins can specify that certain members can only view information related to themselves or only add and delete records related to themselves. - "Protected View" is added for smart sheets. Views can be set to be locked or personal, protecting configurations such as filtering, grouping, and sorting from being modified. - A new trigger condition "When the time in the record is reached" is added for automated processes in smart sheets. This condition is suitable for scenarios such as project management and task follow-up where specific time is filled in a smart sheet. 2.IM - Swipe right to the "Minimize" area, emails, documents, files, Workspace apps, and web pages can be temporarily minimized for convenient execution of multiple tasks. - New messages can be displayed in banners and quickly replied, ensuring that important messages are not missed when you handle emails, documents, and approvals in WeCom. - Text in chat images can be translated, making communication between members using different languages more convenient. - Multiple people can be selected and @mentioned in the WeCom app, making it easier to notify multiple group members simultaneously. 3.Search - Global Search supports the search for content in the Calendar and Approvals apps, and provides multi-dimensional advanced filtering capabilities, making it easier to search for events and approval forms. - More options are available for the Group Chats, Chat History, and Document tabs of Global Search in the WeCom app, making content search more accurate. 4.Meeting - Switching companies during a meeting will not interrupt the ongoing meeting in the original company. 5.Docs - Line breaks are supported for editing mindmap nodes on mobile devices. Upgraded Connect with WeChat 1.Channel - When watching a channel update, you can long-press the screen to play it at a faster speed. - When watching a channel update, you can click the profile photo to view the channel homepage, more videos, and live videos in WeChat. 2.WeChat Customer Service - Customer inquiries will be automatically matched with answers intelligently recommended by a chatbot. Optimized Internationalization Experience - WeCom now supports Thai, Vietnamese, Malay, Filipino, Indonesian, Portuguese, German, and Japanese languages.

Optimized Productivity Tools and Basic Experience 1.Document Sheet - Data can be referenced across files. You can use the IMPORTRANGE function to reference data from other sheets. The referenced data updates in real time and can be used for other calculations. This can be used in annual analysis and reports to collect and analyze data from multiple sheets. - Hundreds of math and statistical functions such as XLOOKUP and UNIQUE are added to meet the calculation needs of various industries. Dynamic arrays are also supported to make analysis easier, where one formula can be used to calculate results in multiple cells. - Multiple links, files, and documents can be inserted into a cell. - New types of data validation are added, including geographical location, email, and phone number validation. After these types are set for specific cells, users can view location and navigation information for geographical locations, send emails, and make phone calls directly from the cell through the preview page. - The import local sheet feature is optimized. More Excel properties and formats can be recognized for alignment with online sheets. - The protected range feature is optimized. 500 members can be specified for individual permission configuration. 2.Search - Global search is added in the WeCom app for improved search efficiency. The search scope includes contacts, group chats, chat history, emails, documents, and WeDrive files. - The speed for searching chat history in chats is optimized. 3.Calendar - Existing events can be selected and sent in chats to share events easily. - Participants can be selected in an event or meeting to start a group chat. - Events can be viewed by day with a timeline in the WeCom app for a clear schedule. 4.Basic Capabilities - Text can be extracted from an image in the WeCom app by tapping and holding the image. This can be used to copy, edit, and send text in images quickly. - Chats and chat types can be selected for migration in "Settings" -> "General" -> "Migrate the chat history" for flexible chat history migration. 5.Attendance - Monthly reports in My Statistics and Team Statistics can be sent to learn about the attendance of yourself and team members. 6.HR - Online document templates can be obtained and payrolls in online documents can be uploaded when members publish payslips. 7.Hardware - Cloud hardware devices added by service providers can be bound via Scan QR Code on the homepage. Attendance and access control devices can be added more easily. Upgraded Connect with WeChat 1.Customer Acquisition Assistant - Customers can add members by clicking a link without the need to scan a QR code. This helps improve online customer conversion. - Customer acquisition links can be opened in and outside WeChat, including online customer acquisition scenarios such as ads, live rooms, and company apps. - The number of customers who opened the customer acquisition link and the number of new customers can be viewed, and the first message sent by customers can be obtained via APIs to track conversions of different ads and send data. - 500 members can be configured for a customer acquisition link. Invalid member accounts are skipped to save resources. - Welcome messages and tags can be configured for customers acquired through customer acquisition links. Each link can have different welcome messages and customer tags. 2.WeChat Customer Service Q&As recommended by bots can be added to the wiki automatically. These Q&As are recommended bots during intelligent assisted reception and are accepted by CSRs.

Optimized Productivity Tools and Basic Experience 1. Email - External signature is added, and company name, job title and other personal information can be displayed in the email signature. - Multiple signatures can be customized for different work scenarios, which can be selected specifically for a new email. 2. Calendar - Time zones can be set for events, making it more convenient to schedule meetings with overseas colleagues. 3. Meeting - Participation records can be exported completely, making it easier to view the list of participants after a meeting.

I.Optimized Productivity Tools and Basic Experience 1.Email — Recipients and CC'd contacts are now displayed separately and clearly when you read emails. — Emails that are failed to be sent can now be automatically saved as local drafts to prevent data loss. — It is now possible to view correspondence with colleagues on their profile pages. 2.Calendar — Email participants can be added to events in the WeCom app, making it more convenient to schedule meetings with external contacts and overseas personnel. — Other contacts can be searched and added to events, making scheduling an easy thing. — Members' availability within email groups can be displayed when an event is scheduled. — Detailed information about meeting rooms included in an event can be displayed when the event is synchronized with other calendars. — Email group participants in the event details can be viewed completely.

一、Optimized Productivity Tools and Basic Experience 1.Email — Optimized display rules for unread emails. 2.Calendar — The mobile daily view can now display the end time of the schedule, making the schedule arrangement clear at a glance. — You can now add schedules from emails. 3.Meeting — Meetings now support displaying a unified virtual background set by the host, suitable for formal conference scenarios such as seminars. — Added prompts for switching enterprises during meetings and voice calls.

I. Optimized Productivity Tools and Basic Experience 1. Email - Mails can be enabled for specified members on demand. Enabled members can link their work email to WeCom. - The use of public mailboxes is optimized, allowing users to link more public mailboxes, export emails and send event emails. - The card message for the forwarding of emails to chats is optimized, displaying more email content summary and attachment information. - The display of "My Folders" is optimized for WeCom app, which can be collapsed as needed. - More capabilities are provided for editing email signatures. - Up to 1,000 recipients can be added to an email. 2. Document - The protection range feature for spreadsheets is optimized. - Admins can restrict members with permission to edit documents, sheets, and smart sheets from copying and exporting them. - When requesting document permissions, users can send reminders again to approvers. - New columns can be created and column types can be set easily for smart sheets on mobile devices. 3. Calendar - Default event creation type can be changed, making it easier to schedule events and meetings. - New events can be created by copying existing events, allowing for quick addition of recurring events. - ICS calendar files can be added to Calendar for centralized event information management. - Optional participants can be set for events to determine whether they are required to participate. 4. Meeting - The host can enable "Break" during a meeting. - Participants can enable "Timer" during a meeting to have better control over their speaking time. - Real-time transcription and captioning can be set to display English translations during a meeting. - Multiple languages are supported in a meeting. 5. Search - Workspace apps can be searched easily with app descriptions. 6. Chat and basic experience optimization - Chats can be muted separately and collapsed, making it easier to manage the message list. - Multiple messages can be selected and added to documents, emails, events, and to-dos. - In "Settings" -> "General" -> "Storage Space", chat history can be filtered and deleted in batches based on chat type. - "Notification settings on mobile for login to WeCom on PC" can now be displayed and configured quickly on the multiple device management page. 7. Attendance - Correction of missed punches can be configured for normal punch records. Applications for correction of missed punches can be submitted for rest days or workdays without exceptions. - Work duration and overtime method can be set for "Flexible Work Time". - Start time of a new day can be set for "Flexible Work Time", and cross-day punches can be recorded. 8.Approvals - Employees can submit applications for correction of missed punches in Approvals. - The pending and processed document lists can be filtered by the time of document arrival and processing, respectively. II. Upgraded Connect with WeChat 1.Fine-grained Service - View all served external contacts, their follow-up personnel, and group chats they joined. - The number of tags is increased to 10,000. When broadcasting messages and sharing posts in Moments, you can filter customers based on tags. - Employees can filter and delete one-way customers. 2. WeChat Customer Service - It's easier to get customer service QR codes. Place the QR codes on web pages, offline locations, and other scenarios. WeChat users can scan the codes to contact customer service. III. Optimized Security Management Abilities 1. Use Two-Step Verification - Admins can configure "Use two-step verification" in "Admin Console" -> "Security Management" -> "Login Management". After configuration, when opening WeCom app, members must complete the two-step verification on the page. 2.File Leakage Prevention Optimization - A whitelist can be set for the application scope of File Leakage Prevention, and you can view and configure file operation records, restrictions on sharing files externally, and file download/export permissions.

I. Optimized Productivity Tools and Basic Experience 1. Email - Open a contact's business card page and write an email directly to him for efficient communication. - You can write an email to all members in a group chat, and the recipients are added automatically. - When composing an email, you can select recipients in batches by organization or department for quicker email sending. - When composing an email, you can @mention colleagues easily by selecting the recipients preferentially. - When replying to an email, you can add the original email attachment with one click after adding a new recipient. 2. Document - An automated process is added. You can configure conditions in smart forms to automatically trigger operations such as record modification and sending notifications. You can set up processes such as "remind me when a record is modified" and "remind me to check at a certain time" to increase collaboration efficiency. - The dates calculated by formulas or the referenced dates can be displayed on the time bars of Gantt views. Dates calculated using work hours can also be displayed in Gantt views. - The Kanban view allows grouping by multi-select, association, or personnel column type. Tasks assigned to multiple people can be displayed separately in Kanban. - You can set to modify the current view only for smart sheet notices, diversifying the content for different notices. 3. Meeting - You can minimize the meeting to a small window and continue to watch the ongoing presentation while returning to the main interface or the home screen. 4. Improved Basic Chat Experience - The number of messages that can be pinned in a group has been increased from 1 to 5 so that group members will not miss any important messages. - The "Back to the quoted message" feature allows users to view a quoted message and then quickly return to the previous location, making browsing through messages much easier. 5. Manage Company - The order of companies in the company list can be adjusted for better management. 6. Approvals - Sub-admins are allowed to manage leave rules and leave balances. Companies can configure the management permissions of HR specialists as needed. - Companies can import or modify annual leave balances based on the year of leave allocation for easier management of historical leave balances. 7. HR - Payrolls with dual headers can be imported, and salary items that are empty or zero can be hidden. II. Upgraded Connect with WeChat 1. WeChat Customer Service - You can now view bots' chat history by reception process, satisfaction, and chat ID. - Intelligent reception assistant is supported on mobile. The chatbot can assist the receptionist in answering inquiries or providing information to improve efficiency. 2. Basic experience optimization - When a customer inherited from an existing member consults the predecessor, they will be prompted to contact the successor for a better service experience. III. Optimized Security Management Abilities 1. Security Management - After enabling "Restrict downloading and exporting files" in File Leakage Prevention, you can set permissions to allow members within/outside the company to request download permission from the file owner for flexible file security control.

Optimized experience and fixed bugs. Recent updates: I. Optimized Productivity Tools and Basic Experience 1. Document - Mindmaps are added. Mindmaps can be used for task decomposition and brainstorming so multiple users can collaborate on inspiration and ideas. - Workflow is added. Multiple users can collaborate on charts such as flowcharts, UML diagrams, and swim lane diagrams to intuitively present complex steps with graphics. - Permission requests are optimized. Documents can be sent in the chat with approvers for easier processing. - The report UI and redirection logic are optimized to switch views and write reports more easily. - The display of online document size is optimized. If a document is large, the reason why it occupies more storage is displayed to help users learn about the document size. 2. Email - A warning message is displayed and images in the email are hidden when there are potential risks associated with the sender or content of the email. This helps prevent deception and fraud. - If the sender's alias appears to be fake or suspicious, the sender's email address is displayed instead of the alias to reduce the risk of being misled by false information. - If the email contains suspicious links that may lead to phishing scams or malicious software, a warning message is displayed to prevent the recipient from visiting the links and exposing themselves to potential harm. - OAuth login for the Exchange service is supported. - If multiple aliases are pasted into the recipient field, their corresponding email addresses are automatically matched, making it quicker and easier to write emails. - After using the search function to find a specific email, users can quickly perform actions on that email by swiping left on it. 3. Attendance - Attendance data can be viewed by week, making it easier to check the data. - Next-day reminders on the correction of missed punches can be set for abnormal punches for easier attendance checking and editing. 4. Chatbot - Voice messages are supported now. 5. Manage Company - Companies can be added to or removed from the company list for easier company management. II. Upgraded Connect with WeChat 1. WeChat Customer Service - Intelligent reception assistant is supported. The chatbot can assist the receptionist in answering inquiries or providing information to improve efficiency. - Receptionists can set a "no response reminder" to remind themselves to reply to messages in time to improve customer satisfaction. - "Ongoing" chats can be viewed in the chat list. - A receptionist can serve up to 200 customers at the same time. - Receptionists can temporarily suspend their reception status when they are busy or need a break. - Companies can set whether to display the transfer to CSR link when the customer inquiry matches a recommendation. 2. Basic experience optimization - The number of tags is increased to 10,000 to facilitate refined operations. Tags can be set and used in search. Tags can be used to filter customers when you broadcast messages or share posts in Moments. - The broadcasting performance is improved, and messages can be sent to customers and customer groups faster. Brand or event messages can be sent to up to 2,000 customer groups at a time. - Members can reference a specific message to reply to customers. Messages referenced by customers can be viewed.

I. Optimized Productivity Tools and Basic Experience 1. Document - Mindmaps are added. Mindmaps can be used for task decomposition and brainstorming so multiple users can collaborate on inspiration and ideas. - Workflow is added. Multiple users can collaborate on charts such as flowcharts, UML diagrams, and swim lane diagrams to intuitively present complex steps with graphics. - Permission requests are optimized. Documents can be sent in the chat with approvers for easier processing. - The report UI and redirection logic are optimized to switch views and write reports more easily. - The display of online document size is optimized. If a document is large, the reason why it occupies more storage is displayed to help users learn about the document size. 2. Email - A warning message is displayed and images in the email are hidden when there are potential risks associated with the sender or content of the email. This helps prevent deception and fraud. - If the sender's alias appears to be fake or suspicious, the sender's email address is displayed instead of the alias to reduce the risk of being misled by false information. - If the email contains suspicious links that may lead to phishing scams or malicious software, a warning message is displayed to prevent the recipient from visiting the links and exposing themselves to potential harm. - OAuth login for the Exchange service is supported. - If multiple aliases are pasted into the recipient field, their corresponding email addresses are automatically matched, making it quicker and easier to write emails. - After using the search function to find a specific email, users can quickly perform actions on that email by swiping left on it. 3. Attendance - Attendance data can be viewed by week, making it easier to check the data. - Next-day reminders on the correction of missed punches can be set for abnormal punches for easier attendance checking and editing. 4. Chatbot - Voice messages are supported now. 5. Manage Company - Companies can be added to or removed from the company list for easier company management. II. Upgraded Connect with WeChat 1. WeChat Customer Service - Intelligent reception assistant is supported. The chatbot can assist the receptionist in answering inquiries or providing information to improve efficiency. - Receptionists can set a "no response reminder" to remind themselves to reply to messages in time to improve customer satisfaction. - "Ongoing" chats can be viewed in the chat list. - A receptionist can serve up to 200 customers at the same time. - Receptionists can temporarily suspend their reception status when they are busy or need a break. - Companies can set whether to display the transfer to CSR link when the customer inquiry matches a recommendation. 2. Basic experience optimization - The number of tags is increased to 10,000 to facilitate refined operations. Tags can be set and used in search. Tags can be used to filter customers when you broadcast messages or share posts in Moments. - The broadcasting performance is improved, and messages can be sent to customers and customer groups faster. Brand or event messages can be sent to up to 2,000 customer groups at a time. - Members can reference a specific message to reply to customers. Messages referenced by customers can be viewed.