Leave a Review Luxy Pro
Full of regrets
I downloaded this app to try it out. It looked interesting. I did the 24 hour review and it had still been pending days later. I stupidly paid for a month subscription and they disabled my account in seconds saying all of my photos were fake. They were not fake. I’m also pretty sure I verified the photos through their app system. I’ve emailed them several times informing them if I didn’t get a response I would dispute with my bank because I did try to sort it out with them and they would not respond. Heard back once asking for the profile details and have yet to hear back. If I could give this app a lower rating than 1 star I would. Seriously be careful with this app.Show lessSinginB
Worst experience in a dating app
I’ve just joined Luxy, verified myself and also paid, and they banned me saying I could be a fake, or wrong behaviour or scam. They took my money and then disable my account.
They are actually the scammers!! Not recommend at allsantyb25
It’s our time !!
Great app lots of action but … is it real? lol if it gets me to my end goal, my everything, the app is good enough for me.SWreck22
Best Site Ever!!!
I have been blessed to make new connections with some of the most amazing men through the Luxy app…now they added on the Pro!!! What more can one say about how well they have created a place for likeminded high level people to connect and fall in love. 🥰 I highly recommend this app if you’re actually on the market, say what you mean and are ready to take action in your life! I wish they would host a major event!!! I would 💯 attend!!!Show lessMsVas88
I got scammed!!!
They take your money and disable your accountRoyal Banz
Fake app
Only for money 😏zorbaj
Terrible app, buggy, and broken.
Downloaded this app and paid the $100 to try out the service for a month. They require “verification” of your profile photo before you are able to do ANYTHING on the app. They have an automatic “AI” system for verification, and then a manual system where they ask you to do a specific pose while taking a selfie and then it’s “supposed” to be verified manually. Well, I tried about 40 times to use the AI verification and it constantly failed. It failed so many times, that the app would stop processing the photo I took and just immediate crash.
After wasting a couple hours trying the AI verification, I submitted a manual verification. This has yet to be verified, and when I contacted Luxy support through the app they asked to take ANOTHER photo, this time with a piece of paper with “Luxy” written on it. Honestly…. Give me a break. You’re app doesn’t work as it should, and you’ve now taken payment for a service that you’re not delivering. If photo verification is REQUIRED to use your app, you should maybe require that the user go through the verification process BEFORE you take their money. Rather than instantly popping up messages in their face with some fake countdown timer saying there’s in 3 spots available to pay for Luxy Black, and all the other scammy notices and garbage that the user is barraged with upon logging in with a “free” account. What a joke!!!
Stay AWAY from this app.Show lessTheWizard16
Payment
Payment process doesn’t work. Very frustratinglhdvenjd
Developer Response
If you are looking for a solution, feel free to contact our 24/7 support.Bad Customer Service Experience!
I had a terrible experience with Luxy. My account was blocked for no apparent reason, and when I reached out to customer support, they were completely unhelpful. Not only did they fail to provide any clear explanation for why my account was blocked, but they also failed to assist me in resolving the issue. I even had prepaid some money on this platform, which was a complete waste. The lack of proper support and communication was unacceptable. I would not recommend this app to anyone, as their customer service is clearly lacking and their policies are not transparent.Show lessHenry_37
Developer Response
We want Luxy to be a safe place for dating and meeting new people. We've created Community Guidelines that set out our policies for what we do and don't allow on Luxy. If you have any doubt, feel free to contact us.AVOID
Terrible. Signed up using Facebook. App shows your full name and location (suburb not city) for other users to review you for 24hrs. There was no warning that you can not change this or delete your account until the review period ends. For people who have been stalked or are concerned about protecting their privacy, this is anxiety provoking.Show lessBachelorette08
Developer Response
You're able to delete your account whenever you like. If you have trouble finding it out, feel free to contact our support team.
