Leave a Review Yapster
Missing yaps
This should be an easy app to use my employer, insists on it, being used to book holidays and all the rest of it to ask for shift swaps, and to be informed of what is happening at work
Imagine the frustration when you can see that a yap has come in, but the minute you touch the app it disappears
The messages are stuck somewhere, I know they exist, but I can’t find them unless I am lucky enough to know who sent the message and then I can look for that person
If this is a bug, it needs sorting out now because it sounds exactly like the one that was happening three years ago. Frustrating and annoyingShow lesstoothfairy88
Crunchy
Had the app for a few years now and truly don’t love it! The UI is very crunchy, glitchy animations, unsightly sharp edges and not well optimised for different screen shapes. Feels very dated - the likes of Yammer, Teams, even WhatsApp are far more accessible and easy to navigate. Feels like a beta version that hasn’t been updated in 6 years. Just makes it very annoying to even have installed. Even clicking on images and reacting to messages, dismissing announcements or archiving messages - nothing is easy or bug free. Does the job but as a user interface it’s horrific to the eyes and the soul.
The developers clearly DO NOT care about how visually horrific and buggy the app is because every review response is insincere and generic and they’ve not fixed the UI in the 5 years people have been complaining about it.Show lessAddy97383
Great app, Great Company!
Having used the app for eve 3 years now with my current company I can reliably say it is not only a great app for inter company communication but also offers a plethora of different layers to drive business and develop social leadership skills! Having recently worked with the team at Yapster to optimise their gamification feature which has been a game changer in running incentives company wide!!
As mentioned in the title a great app with an incredible support team behind it! Would highly recommend!Show lessDavid Kotlicka
Developer Response
Hi David, thank-you so much for taking the time to write such a wonderful review! It's awesome to hear that you are feeling the impact of both social leadership and our kpi gamification feature. Thanks for being a champion of Yapster 🐶🏆Great professional communication app
If you are looking for a platform that allows anyone in your organization to chat without giving out personal contact info, Yapster is king! Their customer service is amazing—response time is fast. Our team needed a last-minute training, and they got all questions answered on a meeting the next day.Show lessMegs75392
Developer Response
Hi Megs75392, thank-you so much for leaving us such a thoughtful review. You have made our day! 🥰 We are so glad to hear that the personalised training session was useful, and that you are using Yapster to protect and reach your employees. Don't forget to check out our help centre for tips and advice: https://guide.yapster.dog/en/Simple to use
A great app which allows you to simply and effectively communicate with your teams. The Guide Dog Team offer fantastic support and coaching sessions to guide you through how to navigate the platform and get the very best from it. Would highly recommendClare WB
Developer Response
Hey Clare, thanks so much for taking the time to leave this review - we really appreciate it! It's great to hear that the app is doing what we intended, allowing you to effectively communicate with your teams! I will be sure to pass your lovely comments onto our Guide Dog Team. Thanks again!!Happy Yapper
We looked at a few Apps to be able engage with our diverse and nationwide workforce. Yapster has completely changed our ability to connect with each other tenfold. The Yapster support team is brilliant and always respond quickly to any question or query.JimbobalobgComms
Developer Response
You have made our day! 🤩 We aim to please Happy Yapper and it is just wonderful to hear you can communicate with your team at scale. We continue to strive to make the app better for you and our users. 🤓 Don't forget to visit our Guide Dog Help Centre if you need any help or tips.A great communication app!
I really enjoy Yapster. It’s a great way for businesses to communicate as well as celebrate each other’s success in a professional setting.
It’s allowed me to communicate with people beyond my usual area and branch out to not only other stores, but other areas of the business!
A great little app!Tamathalouise97
Developer Response
Oh, Tammy 🥰 - thank you so much for your kind review! We are so happy to hear you're using Yapster exactly for what it was made for - reaching team members across sites. I hope you're also going to take part in some of the games that are coming soon! Don't forget if you need any help - you can always find the Help Centre on the Apps tab.Good updates
I haven't had any problem so far with the App. I like how sufficient it is when you have access to different apps in it. Also it keeps you updated about the feedback Bot and seeing post from different restaurants or HO. Very handy if you need to contact someone within the company. 👌Mj_5588
Developer Response
Thank you so much for taking the time to leave a review! It looks like the Apps Tab has been really helpful, which is exciting! We are continuing to work with our partners to make it easier for you to connect all your services and stay in touch with your colleagues! Should you need any help, don't forget to reach via Yapster Help in the apps tab 😉Really useful
I’m new to the retail trade and being a part time employee I have found the app very useful as it keeps me not only up to date with day to day information regarding our store it allows me a chance to get valuable information on the company promotions and resources tooMORSETM
Developer Response
You've made our day! 🥰 We are so glad to hear that as a part-time employee you still feel like you are in the loop and able to stay updated with news and in touch with colleagues! Don't forget you can head to the Apps tab and click Yapster Help to get in touch with our team, or take a look through our Guide Dog Help Centre for any FAQs https://guide.yapster.dog/en/Informative
I am a newbie and really like to get answered my question in this platform. To clarify and understand Next standards and requirements. And I no need to ask as my questions are always answered in one or another comments. It’s easy to use and I like to know always the newest news about the company across the country. 🙂Show lessBBri76
Developer Response
Thank you for taking the time to leave a review! We pride ourselves in helping your leaders communicate with frontline teams! Ensure communications are accessible to all so your feedback makes us very happy! Stay tuned for more cool and useful features in 2022!
