Leave a Review O2Nails
I loved this machine
As it says I loved it I still do! But I dropped it from my nail table and when I press the power button on it just beeps and light goes green for a quick second and turns off can you help me where can I send it to have it fixed. I read a lot of reviews complaining. About the app but mine never gave me issues, I love my machine I’ve had it for several years since 2019 and it’s very useful. Please help me get my O’2 Machine fixed.Show lessDownload pattern code? Can’t get any patterns
I can’t get any nail patterns! Asking for download code. Oh this is a hassle. They are not listed anywhere, only has the bulky square shape that’s available.Developer Response
Hi DejKute, there are hundreds of FREE designs available in the APP. Click the "Nail Style Store" on the main page of O2Nails APP.Super Cute and Easy to Use
Way better nail art than I can do on my own.
As long as you follow the directions, it’s super easy to use. Very cute and you can use your own designs.Developer Response
Hi Looovebreadkittens , Thank you! :D We're glad to hear you're enjoying the Nail Printer!Network issues
I don’t know about everyone else by today is the only day I’m having network issues with my printer! My network connection is fine!Developer Response
Hi dear, tutorial of Connect Nail Printer with Smartphone: https://www.o2nails.com/resources/tutorial/t_1_1.mp4. If the problem still consists, please send the details to service@cybernail.comApp crashes ALOT
9/10 times when I press ok to print after lining everything up, the app will just crash. On the times I can successfully print, I cannot move onto the next nail because the app freezes. I then have to close out the app and go through several crash cycles before I get the next nail to print. I love the machine however the app needs serious help.Show lessDeveloper Response
Hi dear, please change the setting in the O2Nails APP. Step: O2Nails APP -' Settings' - 'Advanced' - 'Side camera recognition switch' ( make sure this button is off ) If the problem still consists, please send the details to service@cybernail.comNeed more pictures in the App
There needs to be more pictures added to the app, and also nail shapes like deep French etc!Developer Response
Hi, you can DIY nail printing with your own photo/pictures (make sure the photo pixel larger than 1500px). Check our tutorial here: https://www.o2nails.com/resources/tutorial/t_2_3.mp4No WiFi connection
My machine cannot connect to WiFiDeveloper Response
Hi, it is to connect Nail Printer's WIFI with a Smartphone. Check our tutorial here: https://www.o2nails.com/resources/tutorial/t_1_1.mp4 Let us know if the problem still exists by dropping the details at service@cybernail.comCreativity
nice but doesn't let you do a gradient/ombre. Please update more patterns.Yasss
It’s so nice because you can make a really cute design!Needs update
This app gives me nothing but issues with my printer ever since the new update to iPhone... seriously needs to fix this ASAP!!!!Developer Response
Yikes! If you wouldn't mind elaborating on the sort of bugs you're seeing, we'd love to see if we can get those fixed. We will help to solve the problem with synchronization. Please drop us a line at http://web.o2nails.com/feedback/ or check out the FAQ for some troubleshooting: http://web.o2nails.com/en/tutorial.html