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Bad Customer Service
I love this game I have been playing for years I was at level VIP 51 Diamond and the game keep freezing it didn’t matter what game I was playing I purchase coins and I was charge but never get the coins it says Collect but again it froze so I had to clear it I didn’t want to uninstalled and then reinstalled it back because I did it before and I had to start over from level one again I was at Diamond level and have to start over and customer service was no help after I spend hundreds of dollars per month and as soon as you buy the coins you lose it in seconds they would not give me the coins I lost and would not put me back to the level I was at I only stay with the game because I love to play it but I would not recommend this game to anyoneShow lessDeveloper Response
Hello, our sincerest apologies for any difficulties you have encountered contacting us. Please contact us via in-app messaging and we will do our best to resolve this issue as soon as possible. Thank you!Loving to play this game
I enjoy this game so much. I find myself playing during many nights when I am unable to sleep. I have also been able to play and not miss going to the casino since I have had some health problems to keeps me from going to the casino because of the distance I have to walk. My life was so stressful before I started to play this game but now I have peace within myself and find peace with understanding I can play this game and be at home where I can rest and not worry about hurting my leg or getting hit by someone walking through a location in the casino. I am so happy to be able to play this game on my cell phone in the privacy of my home. I truly enjoy playing this game so much. Thank you! LNM
GoShow lessLove This App!
Pays are great! Graphics Awesome & When You Have Any Problems With Payouts or Anything They Fix It Fast & To Your Benefit! Download Play & Enjoy! Only Been Playing Since August 2018, And I Must Say I Still Stand By All The Above & Still Having A Blast! I Can Now Say - I Have Tried Over 25 Apps & Honestly: This Is My Number 1 , My Absolute Favorite! The One I Won’t Be Deleting! Thanks Hot Vegas Slots, Also A Big Thanks To Hot Vegas Slots Customer Support Who Come Through Quickly Whenever You Need Them! I Appreciate All You Do! Sharon It’s definitely still a favorite I’ve been playing about a year, the Bonuses Have been as big or the Wins as Often! But I Still Have To Say It’s My Favorite Slot App Out There!!😉Show less