Hubble for Smart Nursery User Reviews

Hubble Connected Limited

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Scale

I really wish the graph wasn’t backwards to track weight. The newest values should be on the right hand side like every other graph in the world. Also I lost 30 pounds from before & after having a baby and the line on the graph looks flat in the day, month and year views. It is such a cool idea to have the weight automatically update to an app but now I’m downloading new app to manually record weights from this scale just for a better graph.

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Kezzzzzzzzzzzzzzzz

a year ago

Doesn’t work. Period.

It’s absolute poo. Doesn’t work doesn’t connect. You guys failed as a company. I would give it a 0 star and don’t try talkin to me talkin bout is there anything I could help you with FIX YOUR PRODUCT dum bichhh.

defnotadumbichhh

a year ago

Won’t let me sign in

I have the Hubble baby camera and I love it, so I bought the air purifier too because I saw that it also connects to an app as well. But the app won’t even let me sign in to it. The air purifier seems really nice, but I just got it today so hopefully it does good. Pretty upset about the app though.

Kagsbfogx

3 years ago

Confused

I love the dream machine I have for my son as the night light and the projector function works amazingly.

However, the 2 way audio doesn’t work at all. The app keeps telling me that it fails to connect to audio and I cannot speak to my son through it either. I can’t seem to find any answers online so hoping for something here

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Jeff hardy fan 1

3 years ago

started bad, then update rendered non-functional

app was poor at best; worked occasionally to operate product in our baby's room. one day everything stopped working.... spent weeks exchanging emails with "support" and nothing ever worked... they didn't know why and were using me to test their attempts to fix the app not working. i will never, ever purchase a motorola licensed "smart" product again

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Thdsfhdsthxsfyfdefsryh

3 years ago

Some extra features would be appreciated

The app is useful although lacking several potential features such as the possibility to set the timer in minutes and not just in hours for the Smart Humidifier. Would be great to see this addition in the near future please.

thekoldav

3 years ago

Response from developer

Hi thekoldav! Thanks a lot for your feedback and review! I would like to check the feature you mentioned and also find out more about the extra features you have in mind. For this, could you please get in touch with me at supportus@hubbleconnected.com and add this comment as a reference? Regards, Oliver!

App will not connect

I was so excited when I got the humidifier for my baby’s nursery. For a while it connected just fine and I could control the humidifier from my fun but within a few weeks it stoped working and I cannot get the app to connect to the machine anymore. I have to turn the humidifier on and off at the machine and it will show the change on the app but I cannot do anything on the app.

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VickieWally

3 years ago

Response from developer

Hi VickieWally, I am Oliver and here to assist! Does the humidifier show as offline in the app now? If so, you would need to reset it and then set it up again: Press and hold the PAIR/RESET button on the bottom of the Device until you hear a beep. Wait for a minute for the Device to restart. When the Device LED is flashing, this indicates that it is in setup mode. Now restart the setup from your smartphone again. If you then still have any issues, please get in touch with me at supportus@hubbleconnected.com. Thanks!

Dream machine app doesn’t work

Downloaded app and set it up. But it constantly shows now connecting symbol and I can’t do nothing. I read one of the other reviews and it seems that someone else has the same issue. Please help!

pasakaspuikam

4 years ago

Response from developer

Hello pasakaspuikam, have you checked if the firmware version is up to date? If so, please get in touch with me at supportus@hubbleconnected.com and add this review as a reference. We will then be more than happy to assist. Thanks, Oliver!

Gutted

Baby and me scales work great but the app is such a let down, everytime I press scan the app closes? I’ve just ordered the dream machine I’m praying this works as it’s an essential so I can get on with the house work and listen in to sleeping baby!

JaydonBytr

4 years ago

Response from developer

Hello JaydonBytr, I will need to check the issue further with our technical team so we can uderstand why the app is crashing. In order to do so, I will need some details. Please send me an email at david@hubbleconnected.com and mention the email address associated with your Hubble account. Make sure to add this review as a reference. Thanks!

Doesn’t work with scales

Got the scales as an xmas present. Scales work perfectly but the app doesn’t work at all. I’ve connected the scales several times, uninstalled the app and reinstalled several times and nothing. It connects initially, but one of two things happens, when I press ‘scan’, the app just shuts down, or when I have weighed us, the scales can’t find the device even though the device says it’s connected. Was worried that it was a fault with the scales but having just looked at the reviews now it seems it’s definitely the app. Surprising considering you are most known as a mobile phone brand, you’d think compatible phone apps wouldn’t be too difficult? - the scales themselves are fantastic though just to add something positive!

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Mols S

4 years ago

Response from developer

Hello, can you please email us with a screenshot or short recording of the issue encountered at david@hubbleconnected.com? Please attach your review as a reference and we will take it from there. Thanks!