This app has really great features and is relatively easy for a technically challenged person to use. As an administrator you can easily adjust the level of complexity and options for the user.
Unfortunately there are often glitches and the tech support system is brutal. While the staff are very friendly, the help line is just a call centre. You need to leave all your information and wait (maybe until the next day) for someone to call you back and then repeat your information and issue.
Some days I love this app, others…grrrr!
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