Pay for something and get…nothing
Response from developer
We’re sorry to hear about the trouble you’re experiencing. It seems there may be some confusion with your subscription. Please reach out to us at ios.aileap@lightxapp.com, and we’ll assist you in resolving this issue as quickly as possible. Thank you for your patience!
Great App - but…Pro Subscription not working!
Please help!
Response from developer
Thank you for your kind words and for subscribing! We apologize for the inconvenience caused. There was a technical error with your subscription. Please check if you have now received your 1000 credits. If not, kindly reach out to us at ios.aileap@lightxapp.com, and we will assist you further.
Best one
Extremely recommend it
Exceptional App - Very Powerful & Budget Friendly
I’ve not even made it through all of the options and tools offered by this app but I already know it has become & will remain a go-to app in my image editing and generation arsenal!
The pro version is only $3.99/week or $30/year, which is very budget friendly. If you’re not sure the app is for you, it offers a 7 day free trial!
VERY happy that I downloaded and gave this app a try. Jam packed full of amazing features and tools, you can’t go wrong with this app! Keep up the good work guys!
….app tells me i am a premium..
Response from developer
We apologize for any inconvenience. Kindly email us at ios.aileap@lightxapp.com with details about your app usage, and we'll promptly assist in resolving the issue.
Light x to AI Leap
So I deleted it as it became useless for me now I see they have rebranded it again from Light X to AI Leap to this one now 🤷🏻♂️is this to make it more difficult for us to write our reviews?
Response from developer
Sorry for the inconvenience, we've introduced an updated light version called LightX Express, now known as AI Leap. All editing features remain free for existing users in the rebranded version. Please give it a try and let us know if you encounter any issues.
A COOL APP THAT COMPLETELY CHANGED!
Response from developer
Hello, thank you for using LightX and sharing such an amazing feedback. We are really happy to know that you enjoyed our app. Please feel free to share your suggestions regarding the app with us. You can reach out to us at ios.support@lightxapp.com. We will be pleased to hear from you and assist you!
These amazing reviews are from a different app!
I am a prior paid user to LightX, which I have been very fond of. This new AI app that you created should not have been pushed to your current LightX users. Yes, I see the plus button to edit photos similar to how it used to be. I don’t want all this extra garbage and begging for AI subscriptions every time I log into something I have already paid for. As far as I am concerned, you stole from me. You should’ve just made a separate app, not overwrite your existing app in an update in order to trick existing clients into subscribing. I already have an AI app that I use, I don’t want yours. I raved about your app, now I feel incredibly disappointed.. make the legacy app available again please, it was exactly what I wanted.
Response from developer
sorry for the inconvenience, for previous paid users! You can still access all the photo editing features you know and love, for free. The '+' button is conveniently located on the home screen, so you can keep creating amazing photos with your existing purchase. We've also added some exciting new AI features to help you take your photos to the next level. These features are available with separate subscriptions, so you can also subscribe for AI features. If you have any questions, feel free to contact us at ios.support@lightxapp.com. We're always happy to help!
sharing the sentiments of many other "burned" LightX purchasers.
Response from developer
sorry for the inconvenience, for previous paid users! You can still access all the photo editing features you know and love, for free. The '+' button is conveniently located on the home screen, so you can keep creating amazing photos with your existing purchase. We've also added some exciting new AI features to help you take your photos to the next level. These features are available with separate subscriptions, so you can also subscribe for AI features. If you have any questions, feel free to contact us at ios.support@lightxapp.com. We're always happy to help!