Allurion Watch/App
I have found that the app doesn’t update very quickly and if you don’t refresh it regularly it doesn’t record your steps and they are lost!
Weirdly the app has shown steps for the following day on few occasions and then eventually looses them to the correct day!
On contacting Allurion I was told to update the app, which I did with no change at all! Still slow, still showing incorrect figures.
Thankfully though weight loss is recorded effectively.
Weirdly the app has shown steps for the following day on few occasions and then eventually looses them to the correct day!
On contacting Allurion I was told to update the app, which I did with no change at all! Still slow, still showing incorrect figures.
Thankfully though weight loss is recorded effectively.
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Response from developer
Thank you for your feedback. We're sorry to hear about the app problems you are encoutnering. Our Engineering team is working to resolve these issues. Please contact our support team (Menu > Help > Support > Contact Us) so we can help you further. We look forward to improving your Allurion experience. Best regards, The Allurion Team
