Joke company and terrible support
This app was great many years back but recently this has changed and this company has turned into complete joke. Strongly NOT recommend to use this app. My example I had everything lovely setup and working all great instead use the manufacturer app as I could consolidate all companies into one app. Now after recent update all plugs stoped responding from manufacturer TCP and this company is not willing to fix what they have caused. Now the update has disabled all plugs to control them via voice Alexa and they not responding at all. Now the company response after they have screwed all things over they told me to factory reset all plugs and do everything again. ARE YOU JOKING!!! My whole house is controlled via your app and you have completely screwed me over and who knows how many times you will do this again. People strongly suggest you to stay with manufacturer app as this is very unlikely happen with them this app is NOT worth the hassle and there is 0 support as they have NO interest at all to fix it. Joke company with joke customer service. STAY AWAY!
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Profoundly stupid upgrade
Total stupid design. Now all my devices are messed up because only first few characters are shown in an icon. I have more than 50 smart bulbs such as bedroom 1-1, bedroom 1-2. How can I find out one of them if what I can see is “Bedroom…”? The designer should look into the length of device name before proceeding to such stupid outlook. It must have never been well tested. I can imagine the idiot programmers only name devices as A, B, C, D etc when they tested and never thought of real life scenarios.
It is an arrogant design that assume permission on privacy must be given. Whenever I select something asking to get permission, it will be stuck and must ‘continue’. Fortunately I am using iPhone and ‘don’t allow’ them in Apple’s setup.
It also collect excessive information. It is not necessary to get location for weather. Weather Office is based on name of place only. Many features turn up not used because it asks for personal data unnecessarily.
It is an arrogant design that assume permission on privacy must be given. Whenever I select something asking to get permission, it will be stuck and must ‘continue’. Fortunately I am using iPhone and ‘don’t allow’ them in Apple’s setup.
It also collect excessive information. It is not necessary to get location for weather. Weather Office is based on name of place only. Many features turn up not used because it asks for personal data unnecessarily.
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Tap-to-run via Siri doesn’t work on iOS 18
The app itself works well and the latest update makes it even more useful. However, the integration with Siri doesn’t work anymore since updating to iOS18 and the task fails to run. I’m not able robuste Siri anymore to close my garage door for example and hope it gets fixed soon.