Live Reviews:
⭐️4.7 / 5
Rating
🙌19K
Ratings
📼10 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of GA DCSS

5.3

April 2, 2024

UI enhancements App improvisations

5.2.1

December 2, 2023

App improvisations.

5.2

November 10, 2023

App improvizations Calendar facilitates public holidays Enhanced customer service email functionality
More

5.1.10

October 19, 2023

Bug fixes and app improvisations

5.1.9

October 6, 2023

- Bug fixes - Enhanced user friendly navigation - Streamlined easier password reset process
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5.1.8

August 16, 2023

Self reset password, and Customer service chat functionality issues fixed
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5.1.7

June 8, 2023

Hot fixes for Case alerts, Chat Platform 28 , SMI Payments, and MRD/MRC labels 
More

5.1.6

April 12, 2023

Hot fixes for Case activity, security questions, registration enhancements and login updates, Special characters, mra flow
More

5.1.5

February 18, 2023

Hot fixes applied for Appointments, MRA fixes, session time issues fixed
More

5.1.4

February 9, 2023

Hot fixes made for deferral forms, customer support, appointment

Price History of GA DCSS

Description of GA DCSS

The GA DCSS mobile app engages custodial and noncustodial parents in self-service options by allowing them to securely access their child support cases on any mobile device. It provides easy access to case details and general information about DCSS programs and services. Description: - Make Payments allows users to make child support payments, specialty payments and fees. - Upload Document allows users to upload verifications documents through their mobile device - Driver’s License Release option allows noncustodial parents to submit Deferral Forms MRA, MRD, MRC, and MRE. - Custodial parent can add, update and cancel direct deposit from their mobile device - DCSS mobile app allows custodial parents to request case closure through the app. - Payment History option allows users to view payments made in the last 12 months. - Scheduled Appointments allows users to view case related appointments. - Frequently Asked Questions provides users to access general information about the DCSS program - Notifications and Alerts allow users to receive valuable information about their case.
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GA DCSS: FAQ

Does GA DCSS have support for iPad devices?

Yes, GA DCSS has support for iPad devices.
The GA DCSS app was made by Georgia Department of Human Resources.
GA DCSS currently supports iOS 13.0 or later.
With a rating of 4.7 out of 5, GA DCSS is one of the top-rated apps in its category.
The Main Genre Of The Ga Dcss App Is Reference.
The newest version of GA DCSS is 5.3.
The last update for GA DCSS was on July 8, 2024.
GA DCSS was first released on February 6, 2023.
This app is appropriate for all ages, with no offensive or inappropriate content.
GA DCSS is available in English.
Unfortunately, GA DCSS is not on Apple Arcade.
No, GA DCSS does not allow for in-app purchases.
No, you cannot use GA DCSS with Apple Vision Pro.

ASO: Keywords of GA DCSS

Screenshots of GA DCSS

iphone
ipad

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Alternatives to GA DCSS

Reviews of GA DCSS

  • When are y’all going to fix it?

    Based on all the reviews. It’s been a long time, and nothing is fixed. It’s a white screen not loading the app... Same as if I were to go online , doesn’t load . It’s frustrating. It’s use to work fine, what happen? All y’all do is send the email and we all know how that works and long we will hear from someone. Ughhh.

    Developer Response

    Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance. If you have a case-related question, contact us toll-free by phone at 1-877-423-4746 (option #3) to speak with an agent. Our qualified chat support team is also available at childsupport.ga.gov to assist you via chat Monday-Friday 8 a.m.-5 p.m. Please note the older version of the app is no longer active. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
  • Crap. Crap. Crap.

    The app tells me to update, but when I click the update button, it takes me to the App Store where my only option is to open the app. I click the open button, and it takes me to a blank screen with the only option to click is “done.” I click done, and it sometimes allows me to login and other times takes me back to the screen where I have to click update, and the whole process starts over again. It is frustrating and irritating at best. If and when I finally get into the app, there is no case activity EVER even though I know for a fact there has been activity. The app and the government entity of child support services is CRAP, CRAP, CRAP. My ex owes over $100K in back support, and I can’t get help with that or this stupid app. Again I say, it’s all a bunch of CRAP, CRAP, CRAP.

    Developer Response

    Developer Response - Aug 29, 2023 Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance. If you have a case-related question, contact us toll-free by phone at 1-877-423-4746 (option #3) to speak with an agent. Our qualified chat support team is also available at childsupport.ga.gov to assist you via chat Monday-Friday 8 a.m.-5 p.m. Please note the older version of the app is no longer active. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
  • Not able to update

    Similar to review before mine the app does not update as it’s supposed to. I read the response to another review and it said to click on the link while I didn’t click the link I did type the web address as listed and it took me to the site where it list Apple Store and google play to choose from. I chose the one for my phone and it directed me back to the App Store of the same original app so I’m confused at this point.

    Developer Response

    Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance. If you have a case-related question, contact us toll-free by phone at 1-877-423-4746 (option #3) to speak with an agent. Our qualified chat support team is also available at childsupport.ga.gov to assist you via chat Monday-Friday 8 a.m.-5 p.m. Please note the older version of the app is no longer active. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app