Annoying App, constantly sending notifications
No map of the location (resort in my case), slow app that connects with front desk and disconnects - no way to continue conversation, need to restart it.
Finally, 12 notifications per day! Most annoying hotel app in my phone.
Finally, 12 notifications per day! Most annoying hotel app in my phone.
Fairmont Maui
App worked as described and better a must have if you are staying at the Fairmont
Ko
Fantastic meal and service at Ko for our anniversary. Food was out of this world. Service with a smile and more. Can’t say enough good things!
Horrible app in Kea Lani Maui
Much of the property information is incorrect and incomplete. Cafe menu page doesn’t have the menu, just catering platters. Alerts pop up for discounts and the outlet doesn’t know anything about the code needed for the discount, then app just freezes and won’t allow me to cancel or click out of the page without the code the shop knows nothing about. The only option is to completely turn off iPhone snd re-boot. It is a huge pain in the neck.
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Banff Springs does not show up
When it asks me “choose your hotel”, Banff springs hotel does not show up even when I type it in. Unfortunate because when we checked into the hotel, one of the cards we were given said to download the app. Would have like to make use of this app during my stay!
Awesome as AlwYs… fairmont never disappoints
Done!
It doesn’t work
For the Fairmont Banff springs I keep trying to enter my room number but it tells me it does not exist. I am also sitting in my hotel, using their wifi and have location turned ON for the app but it still says “it looks like you aren’t in the hotel. Check back when you are.” Frustrating!
Good deals
Sure works well in Mayakoba.
Great app when staying at the Fairmont
Easy to navigate and chat with the concierge. Used it to make all my dinner reservations. As well used some coupons for the spa. Well worth downloading and using!
Legit Fairmont Apps??
Is this a legit Fairmont apps? I could not find any credible info on this company that create this app.
Response from developer
Yes SimpleEU, we are real people with many years of experience building guest communications products for luxury hotels and resorts. Fairmont Staytus works at all Fairmont properties worldwide to enhance the guest stay. The app provides different features at each Fairmont property, depending on which options each property opts in for. If you're a Fairmont guest, we hope you'll enjoy the benefits of the app. If you're not a guest, feel free to apply for a job on our website www.staytus.com. Meanwhile, we hope you will kindly change your star rating. Thank you.
