Paper by Dropbox User Reviews

Top reviews

Dropbox can do so much better

This app will likely be the reason I’ll eventually switch to using Google. It’s either missing some basic functionality (like adding a row to a table) or it is not very intuitive when it comes to certain functions.

Response from developer

Hi there! We appreciate you taking the time to review our app and we'd like to hear more about your feedback on this if you don't mind. You can get in touch with our team on social media on X at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our official Community at https://www.dropboxforum.com.

App is Great, Update Needed

Note to developers:

After editing a doc, and then switching to another app like Safari, when I return to Dropbox Paper I’m not able to position the cursor nor type into the doc except for a small area above the keyboard. I’m using an iPhone 11 with the latest update.

Errors inserting pictures into a document

Generates "Couldn't load preview" error after a picture is inserted.

Response from developer

Hey there, we’re sorry to hear about that. We encourage you to get in touch with us on social media on X at @DropboxSupport, Facebook at facebook.com/Dropbox, or on our Official Online Community https://www.dropboxforum.com, with some additional details, so we can help troubleshoot. Thanks!

Not good on iOS

Desktop version is good but the iOS version is malfunctioning making it unusable. No update in 12 months may mean the project is about to be abandoned.
Time to move onto something much more reliable.

Response from developer

Hey there, sorry to hear that. Try uninstalling our app, restarting your device, and installing again from the App Store. If you continue to experience the issue, we encourage you to reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ for further assistance. Thanks!

Generally good, dark mode?

I love that Paper is more structured and formalized than something that’s more like a traditional word processor. The mobile app is capable, but a bit buggy and could really benefit from a dark mode. If there is one, I can’t figure out how to activate it. The main Dropbox app is in dark mode, but paper is not.

It also lists duplicates of the paper docs in my Dropbox which is a bit weird. But as far as editing goes, it works.
Show less

Response from developer

Hi there, thanks for taking the time to review our app! We appreciate you sharing your thoughts on having dark mode on the Paper mobile app. We'll be happy to pass your feedback on to the appropriate team for their future consideration. Should you wish to share more about your experience with us, feel free to post on our community https://www.dropboxforum.com/, or contact our team on X at @DropboxSupport or Facebook at facebook.com/Dropbox. Cheers!

I love Paper for all the things it doesn’t do.

I’ve been using Paper for a long time and I love that it does a few things really well and then just gets out of my way. I love offline mode and syncing, it is great for writing in a park, on a plane, or anywhere else without service.

I wish there was 1:1 feature parity between the browser and apps, and I hate the way it tries to organize my files, but otherwise I have few complaints. A solid 4/5 stars.
Show less

Great word processor

Really high quality, minimalistic and functional word processor. Wish it received more support.

Simplicity with Great Features

I really love both the simplicity and extensive feature set of this app. It hits a sweet spot for me and so I have mostly good things to say about it. They seem to have fixed most of the bugs that really annoyed me, so that’s nice. The one bug that remains, for me, is that when you go to edit a document, no matter where you are in the doc, it scrolls all the way up to the top and then you have to scroll all the way down, again.
Show less

Response from developer

Hey there, we’re sorry to hear that you’re experiencing an issue with our app. We would like to get some additional information about this, and help in any way we can. Please reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ so we can have a look with you. Thanks!

Just make it work and it will be 5 stars.

I love this app because it isn’t just a Google docs clone. It has a simple interface that works well. Or - should work well. There are some bizarre issues with this app that I’m surprised about. It works fine on the web, but this app isn’t very good. The app freezes sometimes when you return from another app, requiring a force-quit. Sometimes it just hangs for no reason. And when I tried to create a to-do today, the app said “try later or contact support.” I am certain that support would not be able to fix this issue. Hoping the devs read feedback and make improvements, because the idea and design of this app is great.
Show less

Response from developer

Hey there, sorry to hear that. Try uninstalling our app, restarting your device, and installing again from the App Store. If you continue to experience the issue, we encourage you to reach out to our teams on Twitter at @DropboxSupport or on our Official Online Community https://www.dropboxforum.com/ for further assistance. Thanks!

Paper is my development tool of choice!

As a content developer for education, I use paper constantly for planning and developing ideas, which eventually end up online in educational websites and resources.
I find the flexibility of paper a great asset. I also find the limitations, stop me going off on a tangent with too many font styles and things to consider in other similar programmes ;during the development phase.
The linking of websites and content,
images and graphics enables me to build ideas, and experiment with different topics and styles, before deciding on a direction and layout
for the final content . I have used Paper since it was first introduced and it is my first port of call for every new project.
As a business owner I use paper to brainstorm new products and Ideas.

Gary, Coulthard, Lead IT Curriculum developer for Remit, education and training.
Owner of imagewrks IT imaging and business development.
Show less

Alternatives to Paper by Dropbox