Never able to win a game…
Response from developer
We're sorry to hear about your frustrations and confusion with our game. It sounds like there may be some differences in the rules from what you're used to. In our version of Hand and Foot, winning isn't just about being the first to go out but also involves accumulating the highest score. Each card has a specific point value that contributes to your total score. For a detailed explanation of the rules, you might find it helpful to visit https://conectagamesblog.wordpress.com/2020/06/04/canasta-hand-and-foot-rules/ . Regarding the issue with the game ending unexpectedly, that shouldn't happen, and it sounds like a bug that needs our attention. It could also be that you or one of the players is experiencing connection issues or someone is intentionally abandoning the game. Please reach out to our support team at hello@conectagames.com with details about what you experienced. We're committed to improving the game and your experience.