Boost
Newest update not working
Newest update doesn’t work
Response from developer
Thank you for sharing this feedback. We identified a workaround for you to try out: please delete the Amplify Boost app. Then download it again from the App Store.
QR code doesn’t work
Response from developer
Thanks for sharing this feedback with us. Please reach out to Amplify's Support team for help with troubleshooting. They can be reached at 1-800-823-1969.
Worked Great Until Newest Update
Response from developer
Thanks for reaching out to us. Here's a way to resolve this issue: please delete the app from your device, then download it again from the App Store.
Can’t Use
Response from developer
Teachers generate credentials because this app is tied to a program your child's school purchased. If you would like your child's teacher to give you a QR code, they can follow the instructions here: https://burstbase.net/dibels-8/intervention-faqs/using-mclass-interventions-new-practice-app/#GettingStarted If you would like a username and password, your child's teacher can watch this video to learn how to generate them: https://www.youtube.com/watch?v=Acrl0bp5sTY&feature=youtu.be
QR Code Error
Username error annoying!
Response from developer
Teachers generate credentials because this app is tied to a program your child's school purchased. If you would like your child's teacher to give you a QR code, they can follow the instructions here: https://burstbase.net/dibels-8/intervention-faqs/using-mclass-interventions-new-practice-app/#GettingStarted If you would like a username and password, your child's teacher can watch this video to learn how to generate them: https://www.youtube.com/watch?v=Acrl0bp5sTY&feature=youtu.be
App shuts down on login
Response from developer
Very sorry for this! If you're still not able to log in, can you contact the Burst Support team at edsupport@amplify.com or (800) 823-1969 Option 5? We'll get this sorted for you as soon as possible.
BOOST
Response from developer
Thank you so much for letting us know - we adjusted Boost to work on devices with iOS 11 a few days after hearing from you. We've also updated our process, so we can fix iOS bugs ahead of Apple's releases.
