What a disaster!
This company’s customer service team is just ridiculous. I call the member line and reach voice mail, waiting weeks for approval, no managers to speak to. What a ridiculous company lol
Impressed!
Fantastic insurance company. Quick refunds, great coverage.
No support for dark mode
Had to turn my dark mode off, the app was unusable with it on
Poor app
There is no “Submit Claims” in the app. It is so frustrating. And customer service is too slow.
Better update
App looks better and nice update to make it more user friendly
Vice President
New release of this app is fantastic. Very intuitive so simple to use. Responses back are quick. Lots of good information provided as well!
Great app
User friendly, simple and easy to use.
NexgenRx App
App looks fantastic and is easy to navigate.
Fantastic App!
Super easy to navigate and gives me access to my benefit plan details whenever I need it!
Nexgen online app.
This app. is easy to navigate! Easy access to my benefit information and to submit claims.
