Set up the hub and connect to the shades are not easy. I went through many trial and error. When it finally works, one of my four shades would lose connection with the hub once a week. I have to use the remote a few times to trigger the shade and then it would reconnect with the hub. The interface is OK, but since I use Apple HomeKit, I don’t use this app often unless the hub drops connection with one of the shades again. In Nov, they emailed me and saying that I have to mail the hub to them to fix an issue related to the v1.9.0 firmware, and the process will take two weeks. When it is fixed, I will have to go through the setup nightmare again. I won’t recommend their products, app and shades. There are several other HomeKit compatible shades on the market with similar price, and my friends have those; they don’t have as much issues as I have with Rollease.
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