Absolutely love it!!!!
Refund request denied
Terrible support
I'm sorry I dont get this app!
The app, all 700MB of it, sits rotated on opening; ie sideways; no buttons work; in fact unless I used full screen (on my M2 MacBook) I did not even see the buttons!
No resize ability, etc...
In other words, pretty useless so far!
I know the reputation of the system- having been in and near schools that follow it- and the superb ability of the kids who learned there- I just expected more from this software.
Call me for more...
Great app for learning!
Sets kids up for gambling
Kids don’t need an app to learn the things on here, this app just gives them more time on a device when they should be engaged in organic learning.
I wonder what Montessori would think of this.
Response from developer
Hello, we're sorry to hear that you don't like our reward system. It was carefully designed to bring just the right amount of motivation. We don't agree with the fact that it is setting kids up to be hooked because the coins they earn can be used to improve their preschool or their train track... It is closer to budget management than anything else in our opinion.
Ohio gyatt
Response from developer
Hello, how can we help?
Cornered into spending £50 I didn’t have
Whilst I understand that the free trial marketing strategy is the one that you’ve chosen, I really am disappointed in the dark pattern you’ve chosen to make. You KNOW that people will not remember to unsubscribe. You KNOW that people with small children have no time at all to think about apps, tech, anything that’s not crucial. You KNOW people have been paying you without wanting to, simply because they forgot. It costs you NOTHING to create an automatic email / notification to remind people that their free trial ends in X amount of time. It’s YOUR choice to not communicate it. This means you are the cause of what we can in design, a dark pattern. I want you to understand the actual consequences for a person. I now have spent the only £50 I had left for food and my credit card debt for the rest of the month. I will now need to dig into my savings, for an app my daughter will probably use a couple times/ never. I’ll put in a formal complaint about you to Apple. You have to come back down to earth and start offering refunds.
Response from developer
Hello, our app offers 10 completely free games straight from download for you to get a first taste. If you want to try the full content, you need to start a subscription but the first 7 days are free and as long as you unsubscribe at least 24 hours before the end of this period, you will not get charged anything. This information is given before you validated the subscription. Please contact our support at support@edokiacademy. com they will help.
Edoki Academy, add my ideas in the next update.
Response from developer
Hello, we really wish we could but we don't receive any subsidies and we refuse to insert advertising so we have to charge for the app. Sorry.
Preschool
Response from developer
Great to hear, thanks!