RunTogether Group Leader User Reviews

Top reviews

Needs a few updates to make it user friendly

Meets my need to collect emergency details of runners but not user friendly. Main bugbear is that although this is a mobile App it requires a desktop PC to amend almost any error. Runners also can’t see in their App who else is running which is a constant moan from them.

Slow

Taking so long to refresh

Just wish the new runner in app would work!

That’s enough - all in title

Works but could be much more usable.

We transitioned to using RunTogether as a community running group at end of COVID and appreciate what it gives us as Run Leaders. App works okay to check runners in to sessions but hard to set new sessions up. Runners often have trouble signing up too ( other app) but it is easy to add them in this app. Disappointing that I have to disable my VPN for this app to function.
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Slow and limited

Takes a long time to refresh the app to load current data and, other than cancelling runs, all other editing needs to be done on the website. So apart from signing people onto runs, the app if fairly useless

Continuing server failures

App failed around a fortnight ago. As instructed I updated from iOS15.2 to 15.3. Less than a week later and it’s perpetually ‘Unable to connect to server’.

No longer able to see any data.

This app has been flakey for a while but now I cannot see any data. So I cannot see if anyone has booked on nor can I then mark off attendees or see their emergency contact info. This needs to be sorted asap.

Disfunctional!

Logged in but not seeing any runner or session info. Other leaders in my club report similar glitches.
Very frustrating given the current climate and trying to minimise paper-based processes while being careful with runner registration.

Good but

Would like the same functionality as the website to cancel runners off etc

Should be so much better!

During the COVID crisis we have been using this App to track runners going ours sessions.

In theory it should be excellent but many users stop using it due to the technical issues.

The app crashes a lot and you can’t add runs or sessions through the app on an iPhone without crashing.

Seems these issues have been going on for a while.

Come on English Athletics get it fixed, it’s surely not a major technical challenge!
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