Sweepsouth User Reviews

Shift South (Pty) Ltd

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Still outdated and unreliable

Maybe this was okay a few years ago. But zero effort has been made to stay updated or improve the service offerings. Clearly, the owners simply do not care about anything more than making money off others’ work.

The extent of the changes they are able to maintain is a. Using a very non-complementary colour palette (green and pink, really??), and b. Upping their service charges for everything.
Workers constantly complain about how little money they actually receive. SS takes a MASSIVE cut from both parties. Not worth it for anyone except SS.

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Xenomyst

a month ago

Response from developer

Thank you for your candid feedback! We truly appreciate your perspective. We’re excited to share that we’ve just launched a new and improved version of our app, packed with enhancements based on valuable suggestions from our users. This update brings significant upgrades in both functionality and user experience, and we’re committed to continually evolving our service. Let us know what you think!

Outdated and unreliable

Xenomyst

3 months ago

Response from developer

Unsolicited notifications

Advertisements on an app where you pay for the service should be optional. Please allow the users to disable non essential notifications.
I haven’t even started using the app and I regret installing it…

Facepalm1024

10 months ago

Pleasure to do business with

Thank you so much for this awesome app. Upload app, fill in details, choose a few chores etc and all done. Such a pleasure. Nomsa was very professional and worked with very little direction. The second time, no direction😁Awesome.

Gailtrev

2 years ago

Response from developer

Thanks for sharing this positive feedback with us, we really appreciate you taking the time to share this and the support you've shown towards our platform and your SweepStar, Nomsa!

One of the best apps I’ve used

I live by iPhone apps. Rarely do I come across an app that exceeds my expectations by a lot — all of the time. There must be some very clever people on the development team because they thought of everything that a user might want like — informing me (I assume via GPS) when my sweeper has left her house and when she is a few minutes away from my house. It’s been 100% accurate so far.

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PDG Jr

3 years ago

Response from developer

We really appreciate your kind words! 😊 It’s fantastic to know the app is working well for you, and we’re excited to keep delivering great service. Feel free to reach out anytime if you need help or have suggestions.

Feedback communication appreciated

Love the fact that the order is acknowledged and that there is reassurance that the professional is on her way!

CharmaineElliott

3 years ago

Sweetsouth poor service

Their service is horrible. They double book and charge you for their mistake.
The cleaners can’t clean properly and they steal stuffs.

4ubadooh

3 years ago

Useful App

It’s surprisingly great to be able to book a SweepSouth at any time, to come help around the house. The service is excellent too.

FrannythePanda

3 years ago

Response from developer

We appreciate your feedback and are glad you find the service so helpful!

Brilliant first time experience

This was a total winner for me. Easy to use the app. Easy to engage with the specialist and a fantastic job.

Zollile

3 years ago

Response from developer

Wonderful! We absolutely appreciate your feedback, Zollie. :)

Not constant helper

They keep changing the cleaner every single time. Because of that, I always have to explain user and what to do to each and every new helper. Not fun.

hithcv

4 years ago

Response from developer

Hi there, we're sorry this hasn't been fun. Did you know that you can now easily book to see your SweepStar again? You can do this on our app on the first step of the booking process by clicking 'Rebook Favourite SweepStar'. We hope this helps!