Downloads not working...
Download to library constantly fails which makes the app useless.
Response from developer
Sorry for the trouble! Please email support@papertrell.com with your device details and the issues you’re facing. We’re keen to fix this for you.
Crashes on launch
Crashes on launch on a M1 Mac
always turns off
Keeps logging me off the app and not allowing me back into accessing the book I downloaded , literally have to delete and re download the app multiple times to fix it
Needs updating
Good app however it wont let you open app on iPhone anymore due to not real easing a newer version :( so I cant continue my studies but annoying I hope they sort it soon
App closing spontaneously
I have been using this app a lot for both reading and the audio. For some reason, it has been randomly closing on both of my devices(iPhone and iPad Air) when I’m using it. It says it is up-to-date and it wasn’t doing this until recently. Please help
Just an awful experience
This app is an iPad app that was made available for macos with no extra effort to actually support macos. You can't even use the arrow keys to turn pages! There's nothing in the menus other than stock commands.
What little UI exists is a mystery. Clicking near the edges of pages goes forward and back, sure, but there are things in my book that look like buttons, and clicking them...pages forward and back. There's no way to pop directly from the guts of a book to my whole collection (supplemental audio for the book). Visual affordances are utterly lacking. Sometimes clicking on the page makes text appear or disappear on the page instead of paging forward or backward—I have no idea why! Book content that should really be shown together onscreen is broken across pages, so I have to go back and forth too much.
Also, the default font is incredibly tiny, and opening the font settings and clicking the larger A changes the margins and line spacing, but the font remains the exact same size. That's...not helpful. Then I opened the Advanced submenu and suddenly the font got bigger. Yay? Some of the controls on that menu don't do what they promise, but at least I got the font size upped.
Reading the book I bought is going to be a struggle, and I doubt I'll be buying any more for use in this app.
What little UI exists is a mystery. Clicking near the edges of pages goes forward and back, sure, but there are things in my book that look like buttons, and clicking them...pages forward and back. There's no way to pop directly from the guts of a book to my whole collection (supplemental audio for the book). Visual affordances are utterly lacking. Sometimes clicking on the page makes text appear or disappear on the page instead of paging forward or backward—I have no idea why! Book content that should really be shown together onscreen is broken across pages, so I have to go back and forth too much.
Also, the default font is incredibly tiny, and opening the font settings and clicking the larger A changes the margins and line spacing, but the font remains the exact same size. That's...not helpful. Then I opened the Advanced submenu and suddenly the font got bigger. Yay? Some of the controls on that menu don't do what they promise, but at least I got the font size upped.
Reading the book I bought is going to be a struggle, and I doubt I'll be buying any more for use in this app.
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Good content, horrible app
This is easily the least stable app on my phone and the worst e-reader I have encountered.
It doesn’t stay open for more than a few minutes without crashing. It doesn’t save your progress where you left off on books, so every time you open the app it’s a race against time to page flip back to where you left off to make any meaningful progress before the app crashes and you have to do it all over again.
The only thing saving this from being a 1-star review is that the actual content of the books is quite good.
It doesn’t stay open for more than a few minutes without crashing. It doesn’t save your progress where you left off on books, so every time you open the app it’s a race against time to page flip back to where you left off to make any meaningful progress before the app crashes and you have to do it all over again.
The only thing saving this from being a 1-star review is that the actual content of the books is quite good.
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Needs track repeat
Great app! If it had track repeat I’d give it five stars.
Cannot download and play audio
The app has really bad user experience. I downloaded multiple audios but can’t not play some of them-there’s no way to re-download the audios again and I can only reinstall the app . However reinstall the app doesn’t help at all, I still can’t play some audios
Not for IPad
This is a terrible iPad app. It won’t let me sign in. No problem with other apps. It won’t even let me rate it with 1 star.
