Las Vegas Review User Reviews

Las Vegas Review-Journal Inc

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Not true journalism

I subscribed for almost a year and today they have endorsed a presidential candidate. Isn’t journalism supposed to be impartial? I don’t want my news source to be partial to a political party.

Edrd001

2 months ago

App still won’t open from email links!!

All the other apps I have with email subscriptions (Nevada Independent, New York times cooking, Americas test kitchen, among others) seem to have no problem opening the app when links are selected from emails except this one. Instead, it opens a web link that doesn’t know that I have a subscription so it warns me that I have limited access and I need to login. This is very annoying!

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Drewlv1

6 months ago

Response from developer

If you click on a notification on your phone, it opens in the app. If you click on an email, it opens in your default browser whether mobile or desktop.

Good source for local news but no in-app subscription

I don't have an issue with the app. It is a good source for local news. What is preventing me from subscribing is that there is no in-app subscription. The app store information states that there is an in-app purchase option. The app settings menu has a term of service that indicates the subscription will be through apple. However, when you click any of the subscription options it takes you to the RJ site. One of the best things about purchasing through in-app purchases is the ability to consolidate and easily manage all of your subscriptions in one place. No more having to figure out how to change or cancel a subscription. If you look at the fine print of RJs terms of service (after they forward you to their website to subscribe), you will find that the cancel process involves calling a number. You know how that goes. Hard no for me. Offer in-app and I'll subscribe.

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Dc123reviewer

6 months ago

Response from developer

Thank you for the review. We did used to have in app subscriptions, but now it is handled outside the app as you noted. We are unable to remove it from the description. You can visit our customer service help desk and chat to a representative if you need to cancel. Thank you.

Can’t open archived issues on my iPad

Although the app is usable to read today’s news, it refuses to open archived issues, merely reopening today’s.

EldoradoMike

8 months ago

Response from developer

If you are accessing the eEdition, you can open archives in the upper right menu. I have tried it on all devices and it's working for me. You can email me at lcox@reviewjournal.com for additional help.

App still won’t open

At least 3 to 4 times each week I must remove the entire app and reinstall. Only on occasion will it ask to update. Are they trying to drive readers away? It sure looks like it.

Goldenz1

8 months ago

Response from developer

Can you please email me at lcox@reviewjournal.com to troubleshoot? I have not heard of this problem before. Thank you.

Update

When I open the app it says there is an update when I click on the update message it takes me to the App Store where there is NO update button only an open button. Is there an update???

Hate Unfair Games

a year ago

Response from developer

The app should update automatically according to your phone settings. If it takes you to the app store and it says OPEN then the app is already updated.

Poor iPad zoom functionality

I like to read the e-edition on my iPad. I prefer to pinch to zoom in and out of a page, rather than touch a story to open it entirely (you know, the way you would read a paper newspaper…with a magnifying glass). But it’s a delicate little dance to get the zooming to stay and not push the entire edition off the side of the visible screen. Don’t understand why I can’t zoom in and out wherever I please. Also, greatly miss the ability to message a story link through the app. Now have to find it online and copy the URL to paste in a message. Makes me disinclined to share great journalism with others.

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GreenDriverLV

a year ago

Response from developer

Can you please email me at lcox@reviewjournal.com for additional assistance? I'd like to go into detail and see if these are things we can resolve for you. Thanks.

App does not open from email links

Developer responded to this post that it’s a phone function to open links from emails in browser rather than opening app, but they are very wrong! I own many apps that get opened via email links. RJ is the only one that opens browser from email links, and because I’m not logged into the site via the browser opening a new web page, it wants to limit my access to the site. If they would figure out how to open email links in the app , it would make this service I pay monthly for SO much better! I’m not a developer but I can tell you it’s possible based on other apps I own and I did a 2min google search and found that it requires the developer to use “universal links” in coding to force the the phone to check if there is an app before opening safari. Please figure this out and fix!

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Drewlv1

a year ago

Response from developer

If you click on a notification on your phone, it opens in the app. If you click on an email, it opens in your default browser whether mobile or desktop.

App does not open from email links

RJ sends emails with links to stories but the links open in safari rather than the app. Please fix!!!

Drewlv1

a year ago

Response from developer

If you click on a notification on your phone, it opens in the app. If you click on an email, it opens in your default browser whether mobile or desktop.

Update is horrible

Previously wrote review complaining of 1” bar at top. After trying to read paper a few minutes, found this bar is for ADVERTISEMENTS! I pay a subscription to this newspaper and it has ads. I don’t need to be inundated with more ads from Google. Also, the app itself is unusable. Links to open full article don’t work, page swiping doesn’t always work, text is blurry, just to name a few.

Edit review - app updated and issues resolved. Google ads still appear but now with the option to close the ad.

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pjay776