Noted User Reviews

Digital Workroom Ltd

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NOT for TRANSCRIPTION - What’s the purpose again?

I’m sure the app can do something useful for a certain population subset, but that target audience just doesn’t include me. So disappointing.

I thought the purpose of this app was TRANSCRIPTION (with some extra tag features to find important audio info quickly).

When I read the app description prior to download, I had a picture in my mind that was completely different than the actual app. For those with poor verbal memory, like me, I thought I would be able to read an article out loud or record someone speaking, and the app would do a better than average job understanding and transcribing the audio into written type.

Uh, Nope. Transcription is such a non-strategic part of the app that the owners had to write how to get a transcription of a recorded audio. I followed those directions and still couldn’t get the app to transcribe. I could search more or contact the developer, but it really should not be this difficult.

This is what I thought would happen…
Push a button. Record. Either transcribe while the person is speaking or…Push another button. Transcribe.

Unless I use dictation, instead of record, I have yet to get the app to transcribe the audio. BTW, using the dictate microphone instead of record means you CANNOT SWITCH APPS to read the article you want to record. Hmmm.

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SushiCami

3 years ago

Great while driving

Awesome app. Great for being able to get thoughts down while driving.

KingJhames

3 years ago

Response from developer

Thanks for your review, KingJhames! It helps us to keep delivering the best. Feel free to drop us a note at support@notedapp.io, it would be awesome to hear more feedback from you. Cheers, Noted Team 🚀

Mediocre experience

The fact that dictation processing happens in the cloud and requires a subscription is really annoying. The user interface has a bewildering number of buttons and it isn’t instantly clear what each button does. Most bring up new menus with too many options. There’s things like a gear menu and a hamburger menu visible at the same time, or a record button and a microphone button on the same screen. If your cursor is in a text field, you still may need to manually open a keyboard. Dumb design choices are everywhere. I frequently found myself wondering how to do something as simple add text or god-forbid dictate to the dictation app. Mind you, I could figure it out after some tinkering, but this is a note taking app and it shouldn’t need a tutorial or a manual.

No one needs half these features. The features that are needed aren’t the design priority. This is shoddily done. These people aren’t selling an app, they’re allowing you to pay them to keep developing their half-baked project. They got me suckered into a free trial and I still couldn’t find the premium features. Yikes.

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TimAppleisRotten

3 years ago

Response from developer

Thanks for your feedback. We're very sad and sorry to hear about the frustration. Can you please drop us an email support@notedapp.io so we can connect? The team is always looking to improve the features and user flow experience. Thanks again for the valuable feedback, from Noted Support Team 🚀

Siri not working

I add the phrases to get Siri to add to a note but Siri says he doesn’t know what to do.

TimOwen1968

3 years ago

Response from developer

Hi, we're so sorry to hear this. Could you please get in touch with us at support@notedapp.io, so we can help? Thanks.

Poor support

The app is great but the customer service is very bad. I emailed them and also send multiple messages on Twitter to help with my subscription issue but never heard back from them and it has been over 2 months.

Not going to renew my subscription next year.

CS19880

3 years ago

Response from developer

Thank you for leaving us a review, can you please email us at support@notedapp.io or hello@digitalworkroom.co.uk. We will make sure your issue is resolved. Thanks again and apologies for any inconveniences.

This app changed my entire workflow

LOVE Noted+. Really, they have seriously changed the game for me in regards to note taking, dictation and referencing. As a project manager, it literally cuts down my time reviewing notes by more than 75% and I never miss important details (I actually capture way more of them!) The Apple Watch version is also on point. I honestly don’t even remember how things were before I found this app. I cant rave about it enough. Blows ALL other note taking apps OUT of the water. I cant wait to see what they have in store for its future.

A special thanks to Rachael from the support team who recently helped me renew my yearly subscription! Thanks Rachael!

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Blakebrands

3 years ago

Response from developer

Thank you for the kind review and I'm delighted to hear that you had such a great experience interacting with our customer support team. Feedback like this helps us constantly improve by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response 😊 Give us a shout again if any need!

iCloud Sync not working well

If I created a new note on iPad with more than 1hr recording, I can’t use it on my iPhone, shows “Dowload not ready, your audio may still be syncing please try again later”
I am thinking about switch to other similar apps

BZ599

4 years ago

Response from developer

Hi, We're sorry to hear that you're experiencing this sync issue. Would you please drop an email over to 📬 support@notedapp.io so that our team can take a look and help resolve it with you? Thanks.

NOT Optimized for the Magic Keyboard & TrackPad

The app is awesome, however what made me cancel my subscription after using it for months is the fact that there’s absolutely no trackpad support. Highlighting, moving the cursor to another area of the document with the trackpad is impossible (literally impossible as it just doesn’t react), making me having to constantly tap the screen and waste time with my fat fingers trying to nail the sentence I want my cursor at.

The Magic Keyboard has been out on the market for almost a year now, and it boggles my mind why the devs of Noted haven’t taken a slightest hint that they need to update their app to meet the needs of the new hardware options available to their users.

It’s back to Apple Notes for me, other than the transcription option - it’s a 1:1 copy of that app anyways.

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Delta_Seal

4 years ago

Response from developer

We appreciate you bringing this to our attention. Were you able to connect to one of our support team about this issue? We'd be happy to look into the issue at support@notedapp.io Thanks.

Yeap

Clean, functional, does what it promises

Leonid Smirnov

4 years ago

Response from developer

Hi, thank you so much for your kind review 😊. We could not be happier you are getting what we promised :) We hope you continue to use and enjoy all the features.

Best app for me

On the face of it this app is just one of a bunch of notes apps. However once you get into the detail it is much different and what I like is the fact that you can dictate notes or transcribe notes and there is a much bigger memory with no stopping. It’s also pared down to the essentials. Love it to bits.

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Sr.jane

4 years ago

Response from developer

Hi Sr.jane, thank you so much for your kind words 💕 We could not be happier you are getting so much out of Noted! We hope you continue to use and enjoy the features.