Barrage of email even phone calls
Didn’t like the app and deleted in after 5-10mins checking through (including taking the time to open an account) Partly is wasn’t fit for my purpose and partly a didn’t like the interface. So I deleted it. However ever since I’ve received my numerous unsolicited emails form skooly customer support asking if they can help with my account, including phones calls! “Excuse me sir can I help you with your new skooly account”, ummmm why am I receiving emails and calls? This has never happened with any app I’ve ever downloaded. Very odd putting, I wouldn’t recommend this app to anyone, it now probably ranks as the single most annoying app I’ve ever downloaded.
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Need effective two way communication.
Hello,
Glad there is an application introduced for better communication between students and class admin. Applaud the initiative. Helps parents stay abreast with progress of their child/children.
My experience while trying to navigate the application:
1)Login/ Sign-in requires a passkey every time
-it’s Complicated and difficult to figure out.
2)Communication is best when it’s two ways - I’m unable to simply write a text to the class admin to ask if the class is cancelled or to report my child cannot make it for class.
Only able to view messages from Admin.
3)The application doesn’t allow me to update my child’s birthdate for the profile - time wasted for multiple attempts in trying to figure it out.
My suggestion:
Need a simple but effective application for a sports class. - for e.g. For now Whatsapp works great for quick communication and class updates.
It’s Simple, Efficient & quick.
Maybe this is better suited for a different more complex use case.
Hope it helps.
Thank you.
A.
Glad there is an application introduced for better communication between students and class admin. Applaud the initiative. Helps parents stay abreast with progress of their child/children.
My experience while trying to navigate the application:
1)Login/ Sign-in requires a passkey every time
-it’s Complicated and difficult to figure out.
2)Communication is best when it’s two ways - I’m unable to simply write a text to the class admin to ask if the class is cancelled or to report my child cannot make it for class.
Only able to view messages from Admin.
3)The application doesn’t allow me to update my child’s birthdate for the profile - time wasted for multiple attempts in trying to figure it out.
My suggestion:
Need a simple but effective application for a sports class. - for e.g. For now Whatsapp works great for quick communication and class updates.
It’s Simple, Efficient & quick.
Maybe this is better suited for a different more complex use case.
Hope it helps.
Thank you.
A.
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Teachers and educators please do not use.
Horrible app. Never get the notifications on time and when I open the app it tells me I have a new notification which is actually an old message or in fact my own message thy I last sent.
Update:
Apparently because it is the free version there are quite a few bugs that the developers won’t be able to address. Just beware and if you are an educator or caregiver that wants to use the app be sure to use the full version so they can track problems and work on them.
Update:
Apparently because it is the free version there are quite a few bugs that the developers won’t be able to address. Just beware and if you are an educator or caregiver that wants to use the app be sure to use the full version so they can track problems and work on them.
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Response from developer
Hello Kasper da boss , We still have'nt heard back from you on any of our support channels with any of the genuine issues you have faced. Do reach out to support@getskooly.com. We would be more than happy to assist. Best Regards, Skooly Team
