Leave a Review uMediaroom
Not available for LevelUp subscribers
As a LevelUp subscriber, when attempting to register it fails, stating the service is only available to Universal subscribers.Nick_Name09876
Horrible app
I subscribed and paid 1.49$ but next it again shows me the window that I should subscribe...I didnt get the substiption content at all...You guys are lucky to be in Armenia and make horrible apps that are not working at all !!JH290102
Developer Response
Hello! Dear user I am convinced that we can solve this problem together, please provide us your details writing to Ucom's Facebook page or by calling +374 11 444444 number. We will investigate the problem and get back to you as soon as possible.Worst experience
I contacted customer support to see how I can get the app working on my phone and how to subscribe to their plan, and after three different corespondents, I am still being told that I need to subscribe to universal account to get the code.
I finally found the answer online and chose a subscription plan to give it a try. As I am checking out for payment, now I’m asked for my name, birth date, passport number, address...
That was the end of line for me. I deleted the app and decided to leave a review.
I think the company needs to place qualified staff for their customer support and refine the app and make the payment process easy enough that the customer will not get discouraged and decide not to go ahead with the purchase.Show lessGirart
Developer Response
Dear Girart, thank you for your review. We are always working to advance our services and have made many changes in our application. The registration process has become simpler. If you still want to subscribe to our services we will be glad to help you. Please call +374 11444444 or reach us by Ucom's official page on Facebook so we can give support.