Brilliant but just suffered my first glitch
My ONLY complaint is that today, after getting up at 5am to do one of these workouts before work, the app had forgotten me, my membership and all my data. Removing the app and then reinstalling it did fix it but it ate out of my precious workout time 😢 Hope that doesn’t happen again
Response from developer
Thanks for the excellent feedback, but terribly sorry about the issue you encountered this morning. Please could you reach out to us at help@sosweat.com so we could look into why you experienced the issue - we would like to address it immediately. 👊
Did not have what I was looking for
Response from developer
Thanks for the feedback David. Please reach out to us at info@sosweat.com so we can understand your feedback further.
Love it!
Unrealistic targets
Response from developer
Thanks for the constructive feedback. Indeed, that sounds like something is wrong with your suggested workout. We will investigate and rectify immediately. To assist further, could you reach out to us at info@sosweat.com so we can better understand the problem.
Can’t edit workout without resetting coach
Response from developer
Thanks for the feedback Matthew. The parameters on the coach are actually “preferred” values as the Coach selects workouts based on your personal performance as priority. For example, the time value is actually a “target workout time” and intended to try and limit total the workout duration. That being said, we will look into how we can improve the communication of this information so it’s less confusing. Happy sweating.
Wish I could take credit for outside the app exercise
Response from developer
Thanks for the helpful feedback. We would love to understand why your workout was too hard- please could you reach out at info@sosweat.com so we could investigate for you. We love your suggestion of being able to create your own workout- stay tuned because it’s coming soon😜.
Can’t login and I’m subscribed
Response from developer
Sorry for the inconvenience and we would love to solve this problem for you. Please contact us at info@sosweat.com with your @username so we can assist you further.
The best exercise app out there!
Warning - this app charges without warning
Response from developer
We are sorry you were confused about the subscriptions we offer- we never mean to confuse nor charge without warning. The app is FREE but we try and show our premium features as soon as possible so users who are interested can subscribe and use them immediately.