At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
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Summary of user reviews
🔍
This app hasEasy to search and browse products
🗓️
This app hasConvenient for booking grooming appointments
💰
This app hasOffers rewards and discounts through the Treats program
🧭
This app hasAllows setting preferred store for pickup
🖼️
This app hasAbility to add pet profiles and photos
🐛
This app hasBuggy and glitchy app with frequent crashes and loading issues
🛒
This app hasCheckout process is frustrating and often fails to complete orders
🔍
This app hasSearch and filtering functionality is poor, making it difficult to find products
🗓️
This app hasBooking grooming appointments is unreliable, with appointments getting canceled or changed
🧭
This app hasStore location settings are inconsistent, often defaulting to the wrong store
💳
This app hasPayment processing is unreliable, with multiple authorization charges and no order confirmation
🗒️
This app hasLack of order history and receipt tracking makes it hard to manage purchases
🎁
This app hasRewards and discounts are difficult to apply and use