Mentor Business by eDriving℠ User Reviews

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Leave a Review Mentor Business by eDriving℠
  • This app gives random scores

    Our company has used this app for many years to monitor driving. But it is not improved when it comes to its ratings. I have tested it by having two people in the car putting both phones in the console completing a drive and you’ll get two totally different ratings. I’ve also, tested it by pulling onto a
    Interstate setting the cruise at 5 miles below the speed limit driving 10 miles getting off at an exit ramp and stopping and I’ll have ratings that say hard turns and sharp breaking. So the scores are random and it’s worthless. The true rating would be zero if, we were allowed to put zero.
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. Mentor can be a powerful ally in helping you change your potentially high-risk behaviors behind the wheel. We recommend focusing on your trend of progress vs. each individual infraction or perceived error recorded by Mentor. Just as there are ups and downs in losing weight, there will be good drives and better drives. Through 2020, over 240,000 drivers had used Mentor over 1.5 billion miles driven and analysis showed that the riskiest drivers improved their FICO® Safe Driving Scores by 32% over 6 months and 38% over 15 months. So, keep your focus on the goal and keep striving to improve! eDriving is behind you every mile or kilometer driven!
  • Driving score

    The app is a joke. You can drive on straight road for 3 miles and score a 5 star drive but the app still takes up to 15 points of you. You can brake hard to avoid a danger or hazard. The app scores this against you. You can give feed back on the drive but there office just tells you it’s how it collects date and then Does nothing. If you stop using the app there office emails your company to tell them
    Would not buy this app. People may loose jobs over the incorrect scoring system it has.
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  • Unpredictable

    I never know what kind of score I will get and no guidance on how to improve it. Traffic circles usually improve score, straight driving on interstate hurts a score. Why can I get a number score vs stars. Why can’t I get an exact score for each drive. Is this too difficult? This app is basically useless wish there was a no start button on the rankings. . When carpooling with work we all get different score levels for the same drive. If my hand touches the screen by accident while driving that’s a phone manipulation, it needs to be able to filter accidentally touching vs actually using it. Maybe apple will take time to develop this software so that it’s functional.
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  • Worthless app

    There’s a good reason this app has a 1.3 rating because everyone who uses it hates it. I’ve been driving a company car for over 30 years and over 2,000,000 miles driven without an accident or traffic violation ticket. You can have two phones with this app on them put both in the console and when you stop the trip, you’ll have two different ratings. We’ve had this app for many years. The developers, never do anything to improve it. The developer responses to any criticism is the same garbage no matter what you write. companies forced their employees to use it even though it does not help improve driving. It’s just a big brother App.
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. Mentor can be a powerful ally in helping you change your potentially high-risk behaviors behind the wheel. We recommend focusing on your trend of progress vs. each individual infraction or perceived error recorded by Mentor. Just as there are ups and downs in losing weight, there will be good drives and better drives. Through 2020, over 240,000 drivers had used Mentor over 1.5 billion miles driven and analysis showed that the riskiest drivers improved their FICO® Safe Driving Scores by 32% over 6 months and 38% over 15 months. So, keep your focus on the goal and keep striving to improve! eDriving is behind you every mile or kilometer driven!
  • Mentor teaches you how to drive dangerously

    Mentor is only useful if you drive during the day, on well maintained roads, in perfect weather conditions, with no stop lights, and no other vehicles within three miles of you.

    There have been times where someone pulls out in front of me, and I have hesitated on hitting the brakes because mentor has me trained that hard breaking is bad. It’s better to run that red light, than stop hard if the light turns yellow. Kid runs in front of your car? Better hit them. Swerving to avoid an accident is bad. If Mentor has the speed limit for a road wrong, better follow the Mentor speed rather than the posted speed. Regardless of the danger this poses.

    Mentor is so out of touch with reality, I wonder how often they are included in the lawsuits for being the cause of accidents… The laws don’t matter, there can be only Mentor!
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. Mentor can be a powerful ally in helping you change your potentially high-risk behaviors behind the wheel. We recommend focusing on your trend of progress vs. each individual infraction or perceived error recorded by Mentor. Just as there are ups and downs in losing weight, there will be good drives and better drives. From 2018 through 2022, over 300,000 drivers had used Mentor over 3.5 billion miles driven and analysis showed that the riskiest drivers improved their FICO® Safe Driving Scores by 51% over 6 months and 70% over 18 months. So, keep your focus on the goal and keep striving to improve! eDriving is behind you every mile or kilometer driven!
  • Horrible App

    Using this app only because my company requires it. I would rate this app a zero however the minimum is 1 star. I drive the speed limit, slow down for curves and am a trained defensive driver with over 35 years driving. Never a ticket, never an accident and I pay very close attention to my driving as well as those around yet my score has only gone to 812 once and immediately dropped to below 800 on several occasions. Avoid this app if you can it gives false readings and doesn’t allow for improvement based on your TRUE driving skill set
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. We applaud your employer for wanting to help you get home safely to your loved ones at the end of each workday. And for selecting eDriving, the most privacy friendly partner out there! The only driver data shared with your manager is the data relevant to risk management, meaning your FICO® Safe Driving Score® and driver events (harsh acceleration, braking, cornering, phone distraction and speeding). NO location data or individual trip data is shared beyond you. Changing behavior behind the wheel is tough and overlaying new, safer habits over old riskier ones takes time. So, let’s work on this together – we will keep working to improve the Mentor experience based on global feedback we receive, and you will plan to focus on the driving task and return home safely to your loved ones at the end of each day.
  • Armpit

    In my opinion this app is awful, and I can only describe it as the armpit of the App Store. App logs negative events for phone manipulation/ phone call answered due to its software’s incompatibility with newer Apple features (newest iOS update, live voicemail). Then leaves this negative mark on your record even though their customer service acknowledges the issue with what seems like total indifference(I never answered or touched my phone when a call came in but app said I answered it). Borderline libel in my opinion since this data is used to track compliance with organizations policies on driving/phones and can be used against you in terms of disciplinary action- and thus, my opinion that this app is a dumpster fire. Thanks for coming to my Ted talk. Cue copy and pasted developer response below.
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. While the FICO® Safe Driving Score may be difficult to decipher at times, rest assured there is extremely sound methodology underlying its design, which was developed in partnership with industry analytics leader FICO®. (Note: This has nothing to do with your FICO® Credit Score – same company, different division). eDriving’s validation study which used data from the 2nd Strategic Highway Research Program with over 3,500 participants and nearly 32 million miles of driving data,* confirmed that drivers with FICO® Safe Driving Scores below 710 have a higher crash involvement rate than drivers with higher scores (those above 710). Through 2022, over 300,000 drivers had used Mentor over 3.5 billion miles driven and analysis showed that the riskiest drivers improved their FICO® Safe Driving Scores by 51% over 6 months and 70% over 18 months. So, keep your focus on the goal and keep working to improve! eDriving is behind you every mile or kilometer driven! (*Dataset 10.15787/VTT1/IEKRD3)
  • Mentor box tick

    This app is absolutely useless, it gives negative feedback when no bad actions have been noted, positive feedback when insufficient data is available and works vaguely effectively only in areas with multiple mobile towers, it is completely unrepresentative of actual driving behaviour. It’s a box ticking backside covering exercise by companies to avoid higher costs regarding actual effective physical driver training, it’s the equivalent of an online first aid course teaching CPR via video. The video based training is repeatedly over stating basic well known facts regarding defensive driving etc.
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  • Useless

    App is effectively used as a tracking and punishment tool for employees. I work on the road a lot and utilise the phone through Bluetooth but this destroys driving scores and opens me up to having pay cuts. If you’re an employer and want to destroy morale in your organisation then this app is for you
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  • Not a App Suitable for Businesses

    My team has been using this app and it’s been nothing more than a headache.

    The app drains your battery extremely quick.
    Very inconsistent with ratings, the mentor videos have nothing to do with your score or things you should work on based on your score.
    Handsfree mode and voice command through CarPlay or Bluetooth is still counted as phone manipulation
    If you run your phones maps while driving and the screen come on telling you to turn, that also counts as phone manipulation.
    There is no privacy for personal use while keeping your work phone with you.
    We work on oilfield & construction sites and every time we park of a paved road it tries calling emergency services unless you tell it not to.

    Spend the money and get the trackers installed directly on your vehicles. 10x better and easier for the team
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    Developer Response

    Thank you for taking the time to provide feedback on your Mentor experience. We applaud your employer for wanting to help you get home safely to your loved ones at the end of each workday. And for selecting eDriving, the most privacy friendly partner out there! The only driver data shared with your manager is the data relevant to risk management, meaning your FICO® Safe Driving Score® and driver events (harsh acceleration, braking, cornering, phone distraction and speeding). NO location data or individual trip data is shared beyond you. Changing behavior behind the wheel is tough and overlaying new, safer habits over old riskier ones takes time. So, let’s work on this together – we will keep working to improve the Mentor experience based on global feedback we receive, and you will plan to focus on the driving task and return home safely to your loved ones at the end of each day.

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